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Lowyat.NET _ Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards _ RHB Credit Card

Posted by: ronnie Jun 20 2013, 08:00 AM

RHB Credit Cards - https://forum.lowyat.net/topic/2855886

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http://www.rhb.com.my/cards/pdf/GenCCForm.pdf

http://www.rhbgroup.com/cards/benefits/rewards/pdf/rhb_rewards_2013.pdf

Details of each Credit Card

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Latest Announcement from RHB

10-Minute Card Approval

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Terms and Conditions
- The MyKad is required for identification purpose.
- The minimum income requirement is RM24,000 per annum and above.
- Applicants must be between the ages of 21-55 years old.
- Instant Card application is valid for EPF statement account holders only.
- EPF statements are required to be printed at the RHB branch EPF machine on the day of application.
- Applications are subject to approval.
- The 10-minute issuance is applicable from point of application submission to the point of card issuance.
- The service is not applicable to RHB Platinum Business Credit Card.

RM 188 Cash Back Promo

The RM188 Cash Back Campaign starts from 8 March 2013.
Be one of the first 388 customers to receive RM188 Cash Back with a minimum spend of RM388 on a single receipt (per customer) within 45 days from date of card issued.
The Cash Back offer is limited to the first 388 customers (first-come-first-served basis) and only applicable for RHB Credit Cards approved and issued at any of the RHB Instant Card participating branches as stated herein.

Available at the following RHB branches:

- Suria KLCC Shopping Mall, Kuala Lumpur
- Paradigm Shopping Mall, Kelana Jaya
- RHB Card Centre, Jalan Tan Siew Sin, Kuala Lumpur
- City Square Shopping Mall, Johor Bahru
- Jelutong, Jalan Tan Sri Teh Ewe Lim, Penang

FAQ: http://www.rhb.com.my/Whats_New/cards/instant-card/FAQ.pdf
T&C: http://www.rhb.com.my/Whats_New/cards/instant-card/Terms.pdf

Credit Card Annual Fee Waiver

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Dear valued RHB Cardmembers,

We are pleased to inform that with effective 1 July 2012, your credit card Annual Membership Fee will be automatically waived subject to the following criteria.

Infinite Card Principal Card & Supplementary Card : Minimum accumulative spend of RM100K per annum (combined spend between Principal and Supplementary Card)
Platinum Card Principal Card & Supplementary Card : Minimum accumulative spend of RM36K per annum (combined spend between Principal and Supplementary Card)
All Other Cards Principal Card : Minimum 12 times transactions per annum
All Other Cards Supplementary Card : Minimum 6 times transactions per annum

Note:

Eligibility for automatic Annual Fee Waiver depends on customer meeting the above criteria which is calculated from anniversary date and back date to past 12 months.
For Infinite & Platinum card which are based on combined spend, should the account have met the spend criteria, both Principal & Supplementary Cards will be waived.
The transactions to qualify for automatic Annual Fee Waiver are Retail Spend, Cash Advance, Recurring / Autobilling transactions, Cash Xcess / Easy Cash & CEPP Sales.

Revision of RHB Platinum Credit Card Annual Income

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Dear Valued Cardmembers,

Please be informed that the minimum annual income requirement for RHB Platinum Credit Cards will be revised from RM60,000 to RM48,000.
Effective 10 June 2013, the minimum annual income for RHB Platinum Credit Card will be RM48,000.


Posted by: ronnie Jun 20 2013, 08:01 AM

RHB Credit Card Promotions

Enjoy up to 15% cash back at Starbucks
http://www.rhbgroup.com/products-and-services/whats-new/cards/starbucks

Get 30% Off Your Favorite Pizza Today At Domino’s
http://www.rhbgroup.com/products-and-services/whats-new/cards/domino

Posted by: ronnie Jun 20 2013, 08:02 AM

RHB launches their RHB Signature Card - http://www.rhb.com.my/cards/credit-card/cc_signature.html
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Features

- Unlimited 1% Cash Back on all online and overseas transactions
- 0.5% Cash Back on all other transactions [Max rebate RM200 per month, or RM40k spends per month]
- 4x Complimentary access into Plaza Premium Lounges in Malaysia (in a calendar year)
- Annual fee waiver with a total minimum cards spend of RM50,000 per annum.
- RM50 Cashback for 1st swipe within 45 days.
- Part of the http://%5dhttp://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign - confirmed by Human Nature

Cons

- Annual Fee of RM600 (waiveable refer above)

Current Promotion

- Unlimited 5% Cash Back on all online and overseas transactions (until 31 Dec 2013)

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http://www.rhb.com.my/whats_new/cards/unlimited-5-percent-cash-back-with-RHB-Signature-Credit-Card/unlimited-5-percent-cash-back-with-RHB-Signature-Credit-Card-faq.pdf

http://www.rhb.com.my/cards/credit-card/pdfs/terms-signature-card.pdf

Posted by: Human Nature Jun 20 2013, 10:02 AM

Cross posting from the General Question thread.

I intend to apply this RHB card but the form requires my consent for disclosure of information for marketing, promotional purposes to persons or third parties as the bank may deem fit, and a lot other clauses.

Just wondering if anyone of you ever tick no, and your application is still approved? I find the terms required by RHB to be more than other banks.

Posted by: ronnie Jun 20 2013, 10:11 AM

QUOTE(Human Nature @ Jun 20 2013, 10:02 AM)

Cross posting from the General Question thread.

I intend to apply this RHB card but the form requires my consent for disclosure of information for marketing, promotional purposes to persons or third parties as the bank may deem fit, and a lot other clauses.

Just wondering if anyone of you ever tick no, and your application is still approved? I find the terms required by RHB to be more than other banks.


I think you can tick NO... and still get your details "sold" to marketing companies.

Posted by: Human Nature Jun 20 2013, 10:31 AM

QUOTE(ronnie @ Jun 20 2013, 10:11 AM)

I think you can tick NO... and still get your details "sold" to marketing companies.


Haha, very true

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Posted by: Glcotan Jun 20 2013, 01:47 PM

QUOTE(ronnie @ Jun 20 2013, 08:02 AM)

RHB launches their RHB Signature Card - http://www.rhb.com.my/cards/credit-card/cc_signature.html
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Features

- Unlimited 1% Cash Back on all online and overseas transactions
- 0.5% Cash Back on all other transactions [Max rebate RM200 per month, or RM40k spends per month]
- 4x Complimentary access into Plaza Premium Lounges in Malaysia (in a calendar year)
- Annual fee waiver with a total minimum cards spend of RM50,000 per annum.
- RM50 Cashback for 1st swipe within 45 days.
- Part of the http://%5dhttp://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign - confirmed by Human Nature

Cons

- Annual Fee of RM600 (waiveable refer above)

Current Promotion

- Unlimited 5% Cash Back on all online and overseas transactions (until 31 Dec 2013)

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this looks good. do they have any promotion booth? or need to fill form to apply?

Posted by: pmsoo Jun 20 2013, 04:04 PM

I like the unlimited 5% cashback for online and overseas transaction.

However i cant find it anywhere on their website?

Please assist to provide the link? Thanks!

Posted by: ronnie Jun 20 2013, 04:06 PM

QUOTE(pmsoo @ Jun 20 2013, 04:04 PM)

I like the unlimited 5% cashback for online and overseas transaction.

However i cant find it anywhere on their website?

Please assist to provide the link? Thanks!


There's no link about the unlimited 5% cash-back (ends 31 Dec 2013) for online and overseas transactions.

Posted by: -Matrix- Jun 20 2013, 04:19 PM

hello ronnie,

"unlimited 5% cashback on online transaction" also means i can use it for utilities payment such as maxis, tnb, astro, dbkl etc etc?

cheers ...

Posted by: Human Nature Jun 20 2013, 06:59 PM

QUOTE(ronnie @ Jun 20 2013, 04:06 PM)

There's no link about the unlimited 5% cash-back (ends 31 Dec 2013) for online and overseas transactions.


May I know from where do you get this info? Need to save it for future reference. Unlimited 5% is like

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Posted by: ronnie Jun 20 2013, 08:39 PM

QUOTE(-Matrix- @ Jun 20 2013, 04:19 PM)

hello ronnie,

"unlimited 5% cashback on online transaction" also means i can use it for utilities payment such as maxis, tnb, astro, dbkl etc etc?

cheers ...


That's something even RHB CS cant confirm

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My guess we can link to PayPal and pay via PayPal, and maybe you will get 5%

Posted by: ronnie Jun 20 2013, 08:40 PM

QUOTE(Human Nature @ Jun 20 2013, 06:59 PM)

May I know from where do you get this info? Need to save it for future reference. Unlimited 5% is like

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Check the image I posted a few post above

Posted by: Human Nature Jun 20 2013, 09:11 PM

QUOTE(ronnie @ Jun 20 2013, 08:40 PM)

Check the image I posted a few post above


Right click, saved. 5% for overseas and online transaction, unlimited.

Posted by: ronnie Jun 21 2013, 01:58 PM

Just applied for the RHB Signature Card at RHB Midvalley...
Requested urgent application by early July 2013.... Let's see if that will quicken the process

p.s. forgot to ask for free gift

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Posted by: chuapk Jun 21 2013, 02:41 PM

QUOTE(ronnie @ Jun 21 2013, 01:58 PM)

Just applied for the RHB Signature Card at RHB Midvalley...
Requested urgent application by early July 2013.... Let's see if that will quicken the process

p.s. forgot to ask for free gift

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ronnie you have so many cc already.
anyway u think they will waive off the annual fee if we do not meet the 50k requirement spending?

Posted by: ronnie Jun 21 2013, 02:47 PM

QUOTE(chuapk @ Jun 21 2013, 02:41 PM)

ronnie you have so many cc already.
anyway u think they will waive off the annual fee if we do not meet the 50k requirement spending?


I'll cancel the card by June/July 2014 .... simple !!!
Also because the 5% unlimited offer ends in 31 Dec 2013.... Maybe cancel early 2014 unless there's extension to their promo.

Posted by: Human Nature Jun 21 2013, 02:50 PM

QUOTE(ronnie @ Jun 21 2013, 02:47 PM)

I'll cancel the card by June/July 2014 .... simple !!!
Also because the 5% unlimited offer ends in 31 Dec 2013.... Maybe cancel early 2014 unless there's extension to their promo.


Same

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I am sending my application through email today too

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Posted by: ronnie Jun 21 2013, 03:01 PM

QUOTE(Human Nature @ Jun 21 2013, 02:50 PM)

Same

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I am sending my application through email today too

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Which email you send to ?

Posted by: fly126 Jun 21 2013, 03:04 PM

At Last, RIP to My RHB CC's...Lowyat.NET [Powered by Invision Power Board] (38)

Posted by: -Matrix- Jun 21 2013, 03:06 PM

QUOTE(ronnie @ Jun 21 2013, 01:58 PM)

Just applied for the RHB Signature Card at RHB Midvalley...
Requested urgent application by early July 2013.... Let's see if that will quicken the process

p.s. forgot to ask for free gift

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i think when you unleash all your credit cards from level 88 klcc, it will reach the ground floor

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impress with how you manage all your credit cards ...

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Posted by: amaze01 Jun 21 2013, 03:13 PM

for new card owner,you dont have to pay any interest for first 6 months.you only have to pay minimum payment,balance will interest free

Posted by: Human Nature Jun 21 2013, 05:03 PM

QUOTE(ronnie @ Jun 21 2013, 03:01 PM)

Which email you send to ?


customer.service@rhbgroup.com

I asked for the T&C for the 5% campaign but was given the normal card disclosure instead.

Posted by: ronnie Jun 21 2013, 08:29 PM

The CS who replied me said RHB Signature Card not entitled to RM150 Cash Back Lowyat.NET [Powered by Invision Power Board] (45)

Posted by: Human Nature Jun 21 2013, 09:09 PM

QUOTE(ronnie @ Jun 21 2013, 08:29 PM)

The CS who replied me said RHB Signature Card not entitled to RM150 Cash Back

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print screen the facebook reply

Posted by: ronnie Jun 22 2013, 12:08 AM

QUOTE(-Matrix- @ Jun 21 2013, 03:06 PM)

i think when you unleash all your credit cards from level 88 klcc, it will reach the ground floor

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impress with how you manage all your credit cards ...

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Not that many CCs.... will cancel a few in the next months

Posted by: Human Nature Jun 23 2013, 02:20 PM

For RHB, one principal card can have how many supp cards?

Posted by: fly126 Jun 23 2013, 11:44 PM

QUOTE(Human Nature @ Jun 23 2013, 02:20 PM)

For RHB, one principal card can have how many supp cards?


You Can Apply Up to 5 Supp. Cards (Extended to Your Spouse, Children & Immediate Family Member, Who are 18 Years & Above)
It's State in the Letter of RHB Card Welcome Pack, Which is Sent Together with the NEW Card...

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Posted by: Human Nature Jun 23 2013, 11:51 PM

QUOTE(fly126 @ Jun 23 2013, 11:44 PM)

You Can Apply Up to 5 Supp. Cards (Extended to Your Spouse, Children & Immediate Family Member, Who are 18 Years & Above)
It's State in the Letter of RHB Card Welcome Pack, Which is Sent Together with the NEW Card...

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alright, thank you! i guess the supp application form will be there as well

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Posted by: fly126 Jun 24 2013, 12:04 AM

QUOTE(Human Nature @ Jun 23 2013, 11:51 PM)

alright, thank you! i guess the supp application form will be there as well

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You Need to Photocopy More, When last time I got Travel Money, They Give 1 App. Form Only....

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Posted by: arthur88 Jun 24 2013, 09:04 AM

now just waiting to december to come and cancel my RHB travel money cc....
being cheated on 5% cash back...well, my first ever cc...no experience at all...

Posted by: Human Nature Jun 24 2013, 10:17 AM

QUOTE(arthur88 @ Jun 24 2013, 09:04 AM)

now just waiting to december to come and cancel my RHB travel money cc....
being cheated on 5% cash back...well, my first ever cc...no experience at all...


Can elaborate on what happen? which 5% cashback and why being cheated?

Posted by: arthur88 Jun 24 2013, 10:29 AM

QUOTE(Human Nature @ Jun 24 2013, 10:17 AM)

Can elaborate on what happen? which 5% cashback and why being cheated?


well, as i said, its my first cc ever, and i dont have experience at all at that time...
the story is like this:
- went to tesco kwsp kiosk to print out some form
- a rhb cc agent stand beside, but i duno he is card agent (very kind to help me print, first time use kwsp kiosk, very noob that time)
- then he explain about the card, 5% cash back whatever sh*t
- that time i duno about GST, i wan a credit card for fun
- ask whether i need to pay anything at all if i apply for the card? any charges at all
- the agent said no, no need to pay anything, just apply and not use also okay, dont have to pay single cent
- then i ask what so good about this card, the agent said got 5% cash back.
- the agent explain more, spend Rm100 in petrol, can get Rm5.
(the actual cash back is Rm100>20%= RM20, then from RM20>5%...u get what i mean)
- i just bought a car that time, so i'm thinking not bad, instead of i pump and get nothing back.
- after 1month or so, know more about cc, then only know about GST

(kinda cheated by that agent, what to do, no experience at all in cc at that time)

- ask around about GST, how to so-called offset it (hye pls dont remove, i'm not creating confusion to adult kids, just explaining my situation)
- finally know about GST offset, then bank also give me additional RM50 to spend, but need to keep the card until december 2013.
- then slowly i know about UOB One, OCBC titanium, mbb amex...and so on, which way better

Posted by: Human Nature Jun 24 2013, 10:34 AM

icic, be careful with agents in future and always check with the bank's website

Posted by: Human Nature Jun 24 2013, 08:37 PM

QUOTE(Human Nature @ Jun 21 2013, 05:03 PM)

customer.service@rhbgroup.com

Apparently card application cannot be sent through this channel. Was advised to submit to the nearest branch.

Posted by: ronnie Jun 24 2013, 09:27 PM

QUOTE(Human Nature @ Jun 24 2013, 08:37 PM)

Apparently card application cannot be sent through this channel. Was advised to submit to the nearest branch.


Oh I see... I thought can compare speed from branch submission vs email submission.
2 working days had passed and my application not in their system.

Posted by: Human Nature Jun 24 2013, 09:37 PM

Hope i remember to ask for a free gift Lowyat.NET [Powered by Invision Power Board] (62)

Posted by: Human Nature Jun 24 2013, 11:15 PM

QUOTE(ronnie @ Jun 20 2013, 08:02 AM)

Features

- Unlimited 1% Cash Back on all online and overseas transactions
- 0.5% Cash Back on all other transactions [Max rebate RM200 per month, or RM40k spends per month]
- RM50 Cashback for 1st swipe within 45 days.

I don't understand one thing. I inquire further on the T&C for the 5% cash back, and I was informed that after 31 Dec 2013, the percentage will be back to the one that stated in the terms and condition:

http://www.rhb.com.my/cards/credit-card/pdfs/terms-signature-card.pdf

And I found these clause:

QUOTE

3. Subject to the terms stated herein, the Cardmembers shall be eligible for Cash Back rewards pursuant to the following terms and conditions:-
3.1 One per centum (1%) Cash Back is awarded to the Cardmembers as an Award for the following:
3.1.1 For Overseas purchases.
3.1.2 For Online shopping or e-Commerce purchases.

3.2 Half per centum (0.5%) Cash Back is awarded to Cardmembers as an Award for any purchases (other than Overseas and e-Commerce purchases).

3.3 Subject to Clause 3.2, both Principal and Supplementary Cardmember’s Cash Back will be accumulated to a maximum limit of fifty Ringgit Malaysia (RM50) for each Principal Card account for each month.

But as pointed at post #2 and from website, for other transactions catogery, Cash Back is capped at RM200 per month, per customer (excludes Petrol, Government, Cash Advance & Charity transactions). So one contradiction there.

Also, may I know where do you get the info about 'RM50 Cashback for 1st swipe within 45 days' from? It would be strange to have them giving us double cashback promo?

From the RM150 campaign T&C, clause 6:

QUOTE

SUBJECT to these Terms and Conditions, the Applicant whose application is successfully approved by RHB on or before 17 August 2013 will receive a RM150 Cash Back upon first swipe of minimum RM100 within 45 days from card opened date (“Cash Back”) provided that the completed physical application form is submitted, together with such clear and readable supporting documents as may be requested by RHB at its absolute discretion.


Posted by: ronnie Jun 24 2013, 11:33 PM

QUOTE(Human Nature @ Jun 24 2013, 11:15 PM)

I don't understand one thing. I inquire further on the T&C for the 5% cash back, and I was informed that after 31 Dec 2013, the percentage will be back to the one that stated in the terms and condition:

http://www.rhb.com.my/cards/credit-card/pdfs/terms-signature-card.pdf

And I found these clause:
But as pointed at post #2 and from website, for other transactions catogery, Cash Back is capped at RM200 per month, per customer (excludes Petrol, Government, Cash Advance & Charity transactions). So one contradiction there.
Also, may I know where do you get the info about 'RM50 Cashback for 1st swipe within 45 days' from? It would be strange to have them giving us double cashback promo?

From the RM150 campaign T&C, clause 6:


The 1st Swipe for RM50 is the normal offer for RHB Credit Cards to "offset GST"
I don't care much about the 0.5% rebate max as I can get this percentage with any credit cards...
I do believe the Product Disclosure Sheet details doesn't tally with the RHB Signature Card description.

Maybe RHB will change from RM200 per monht to RM50 per month (in the future).

Posted by: Human Nature Jun 24 2013, 11:34 PM

Alright, let's hope both of us can get the RM50 + RM150 Lowyat.NET [Powered by Invision Power Board] (64)

Posted by: ronnie Jun 24 2013, 11:37 PM

QUOTE(Human Nature @ Jun 24 2013, 11:34 PM)

Alright, let's hope both of us can get the RM50 + RM150

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Getting just RM150 is already very good.

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Posted by: codeiki Jun 25 2013, 11:19 PM

From RHB RM150 cash rebate FAQ

I think you can only get one of it according to this FAQ/T&C (RM150 or RM50) and remember to put promo code when you apply for the cash back RM150??? (not mentioned in the original T&C, not confirmed with bank yet)

[attachmentid=3505114]

Posted by: guy3288 Jun 29 2013, 05:13 PM

Another good card now this RHB signature. Unlimited 5% is alot if we pay insurance online!

Can even pay early if premium 10k can get RM500.

But the RM150 promotion list did not show the siganature card. So
?no RM150 CB.

If really can get 5% CB for insurance payment eg using UOB payonline to charge into the RHB card then ,
then i must also apply this card.

Posted by: ronnie Jun 29 2013, 06:57 PM

QUOTE(guy3288 @ Jun 29 2013, 05:13 PM)

Another good card now this RHB signature. Unlimited 5% is alot if we pay insurance online!

Can even pay early if premium 10k can get RM500.

But the RM150 promotion list did not show the siganature card. So
?no RM150 CB.

If really can get 5% CB for insurance payment eg using UOB payonline to charge into the RHB card then ,
then i must also apply this card.


Which Insurance policy can charged via Online ?

Posted by: guy3288 Jun 29 2013, 06:58 PM

Hong Leong Insurance - life and medical

Posted by: guy3288 Jun 29 2013, 06:58 PM

check it out at uob payonline

Posted by: ronnie Jul 1 2013, 11:03 PM

Finally my RHB Signature Card is approved... about 1 week from submission date. Now waiting for the card to arrive.

Posted by: Human Nature Jul 1 2013, 11:20 PM

QUOTE(ronnie @ Jul 1 2013, 11:03 PM)

Finally my RHB Signature Card is approved... about 1 week from submission date. Now waiting for the card to arrive.


Nice. I called today to check on my Thursday's submission and it is already in the processing stage.

Posted by: ronnie Jul 1 2013, 11:26 PM

QUOTE(Human Nature @ Jul 1 2013, 11:20 PM)

Nice. I called today to check on my Thursday's submission and it is already in the processing stage.


Re-confirm the FB comment and receive this email confirmation.

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QUOTE

Dear Mr. Ronnie

Thank you for your email.

Further to you concern, please be advised that RHB Signature Credit Card (new to bank) is eligible for the RM150 cash back campaign.

We hope the above clarified.


Posted by: jasontoh Jul 2 2013, 12:18 AM

QUOTE(guy3288 @ Jun 29 2013, 05:13 PM)

Another good card now this RHB signature. Unlimited 5% is alot if we pay insurance online!

Can even pay early if premium 10k can get RM500.

But the RM150 promotion list did not show the siganature card. So
?no RM150 CB.

If really can get 5% CB for insurance payment eg using UOB payonline to charge into the RHB card then ,
then i must also apply this card.


I thought is unlimited 1%?

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Posted by: cactus1 Jul 2 2013, 12:18 AM

The 150 cash back applicable for existing rhb card holder?

Posted by: Human Nature Jul 2 2013, 01:08 AM

QUOTE(jasontoh @ Jul 2 2013, 12:18 AM)

I thought is unlimited 1%?

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Promo till end of 2013, refer to 1st page.

QUOTE(cactus1 @ Jul 2 2013, 12:18 AM)

The 150 cash back applicable for existing rhb card holder?


Nope

Posted by: ronnie Jul 2 2013, 07:28 AM

QUOTE(jasontoh @ Jul 2 2013, 12:18 AM)

I thought is unlimited 1%?

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Unlimited 5% for online & overseas transactions

until 31 December 2013

Posted by: jasontoh Jul 2 2013, 10:33 AM

Ok. Did not realized it. Was looking at the RHB website, but I did not see that. Anyway, thanks for the information. Can really look into applying this card.

Posted by: guy3288 Jul 3 2013, 12:03 AM

Question is what online transaction is accepted for that unlimited 5% CB!

Important thing is RHB gives online bill payments unlimited 5% or better still all online payments including insurance.

Please let us know if any online transactions get 5%.

What are the documents you guys submitted.

I was told 3 months salary slip, front/back IC and EPF statement from RHB EPF kiosk. Still waiting for that EPF kiosk to work. Lousy machine here usually offline , "temporary out"........

Posted by: Human Nature Jul 3 2013, 12:05 AM

QUOTE(guy3288 @ Jul 3 2013, 12:03 AM)

Question is what online transaction is accepted for that unlimited 5% CB!

Important thing is RHB gives online bill payments unlimited 5% or better still all online payments including insurance.

Please let us know if any online transactions get 5%.

What are the documents you guys submitted.

I was told 3 months salary slip, front/back IC and EPF statement from RHB EPF kiosk. Still waiting for that EPF kiosk to work. Lousy machine here usually offline , "temporary out"........


unable to find the T&C for what constitute online transactions.

As for the docs, refer to the last page of the application form. There are several categories.

Posted by: ronnie Jul 3 2013, 12:08 AM

QUOTE(guy3288 @ Jul 3 2013, 12:03 AM)

Question is what online transaction is accepted for that unlimited 5% CB!

Important thing is RHB gives online bill payments unlimited 5% or better still all online payments including insurance.

Please let us know if any online transactions get 5%.

What are the documents you guys submitted.

I was told 3 months salary slip, front/back IC and EPF statement from RHB EPF kiosk. Still waiting for that EPF kiosk to work. Lousy machine here usually offline , "temporary out"........


I just submitted : Application Form (print from PDF, fill up) + EPF Statement (2013 & 2012) + Photocopy of MyKad

Posted by: guy3288 Jul 4 2013, 12:18 AM

i submitted the EPF statements 2012/13 , IC and added pay slips. Hope to get the card soon to enjoythe unlimited 5% ALL ONLINE transactions.

Pay anything you can pay online using the RHB Card you get 5% - that's very generous of RHB, unlimited. Pay insurance RM10000 get RM500 !!

Posted by: ronnie Jul 4 2013, 12:22 AM

The only fluke is how do RHB determine it's an online transaction ?

Posted by: Human Nature Jul 4 2013, 12:34 AM

QUOTE(ronnie @ Jul 4 2013, 12:22 AM)

The only fluke is how do RHB determine it's an online transaction ?


The bank should be able to check i think. Hong Leong's Mach also has a catogery for online purchase.

Add: you were notified by SMS? Has the card been delivered to you, normal post or courier?

Posted by: ronnie Jul 4 2013, 12:42 AM

QUOTE(Human Nature @ Jul 4 2013, 12:34 AM)

The bank should be able to check i think. Hong Leong's Mach also has a catogery for online purchase.

Add: you were notified by SMS? Has the card been delivered to you, normal post or courier?


No SMS received
No card received
IVR CC check says APPROVED
Call into RHB Signature line 03-92061111 says "under process"

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And I need the card this weekend !!!!!

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Posted by: Human Nature Jul 4 2013, 12:45 AM

Already over 1 week for yours. Mine will be 5 working days tomorrow.

Posted by: ronnie Jul 4 2013, 09:55 AM

I called RHB Signature 03-92061111 line
They told me my card is approved YESTERDAY

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Ask them to expedite the delivery by this Friday.

It would be send via courier and card activation is required

Posted by: Alvin89 Jul 4 2013, 09:59 AM

What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb

Posted by: Human Nature Jul 4 2013, 10:03 AM

QUOTE(Alvin89 @ Jul 4 2013, 09:59 AM)

What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb


Nice, how long it takes from the card application date to the delivery?

The features of RHB signature can be found at post #3

Posted by: ronnie Jul 4 2013, 10:06 AM

QUOTE(Alvin89 @ Jul 4 2013, 09:59 AM)

What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb


You are the first to report the RHB Signature Card in your hand.... does it have matte or glossy finishing ?

Posted by: Alvin89 Jul 4 2013, 11:04 AM

QUOTE(ronnie @ Jul 4 2013, 10:06 AM)

You are the first to report the RHB Signature Card in your hand.... does it have matte or glossy finishing ?


card material like Citibank premier miles with the signature word is shiny

Posted by: Alvin89 Jul 4 2013, 11:05 AM

QUOTE(Human Nature @ Jul 4 2013, 10:03 AM)

Nice, how long it takes from the card application date to the delivery?

The features of RHB signature can be found at post #3


I applied around mid of June, around 3 week.

Posted by: JPSB Jul 4 2013, 11:09 AM

QUOTE(Alvin89 @ Jul 4 2013, 09:59 AM)

What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb


VS is now so common? easily issue out lately?

When i applied my Citi & CIMB VS, requirement was so strict.

Is time to move out from VS, i guess

Posted by: ronnie Jul 4 2013, 11:12 AM

Visa Signature is the new Visa Platinum level now.

Posted by: Alvin89 Jul 4 2013, 11:14 AM

QUOTE(JPSB @ Jul 4 2013, 11:09 AM)

VS is now so common? easily issue out lately?

When i applied my Citi & CIMB VS, requirement was so strict.

Is time to move out from VS, i guess


citi vs requirement is 60k pa. The lowest requirement for vs card in Malaysia market. Not that strict I suppose? Gotten the rhb requirement info from their website already..its 80k pa..i thought it needed 100k pa when I got my card yesterday.

Posted by: JPSB Jul 4 2013, 11:20 AM

QUOTE(Alvin89 @ Jul 4 2013, 11:14 AM)

citi vs requirement is 60k pa. The lowest requirement for vs card in Malaysia market. Not that strict I suppose? Gotten the rhb requirement info from their website already..its 80k pa..i thought it needed 100k pa when I got my card yesterday.


I applied when they launch, definately not RM60k. RM100k if not mistaken.

CIMB is even higher requirement. Maybe CIMB VS membership has better "quality"

Posted by: Alvin89 Jul 4 2013, 11:26 AM

Not important I guess..whatever type it is..u go Europe ppl there recognize Citibank and maybe don't even know what bank is cimb even thou their card got better "quality"
what I look at a card is benefits for me in Malaysia 1st..

Posted by: ronnie Jul 5 2013, 12:30 AM

Most banks vying with larger cardholder base.... this how they attract merchants/vendors to partner with.

Posted by: ronnie Jul 5 2013, 09:28 AM

Yesterday evening, I received the SMS from RHB stating my RHB Signature Card is approved.
Today I received the Card at home

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Submission date : 21 June 2013 (at RHB Branch)
System application : 26 June 2013
Approved Date : 3 July 2013
Approval SMS : 4 July 2013
Card Delivery : 5 July 2013

Total Days : 10 Working Days

Just in time for my overseas trip....

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Posted by: Human Nature Jul 5 2013, 11:13 AM

Nice! unlimited 5% cashback at your disposal

Posted by: ronnie Jul 5 2013, 11:24 AM

QUOTE(Human Nature @ Jul 5 2013, 11:13 AM)

Nice! unlimited 5% cashback at your disposal


We shall see how the unlimited 5% cashback works with RHB. As there's no black n white PDF.

CS has confirmed via email the following
1. New-to-Bank applicant of RHB Signature can get RM150 cash back
2. 0.5% cashback on other spends is capped at RM200 per month (not per their Product Disclosure Sheet)

Posted by: chuapk Jul 5 2013, 03:32 PM

QUOTE(ronnie @ Jul 5 2013, 09:28 AM)

Yesterday evening, I received the SMS from RHB stating my RHB Signature Card is approved.
Today I received the Card at home

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Submission date : 21 June 2013 (at RHB Branch)
System application : 26 June 2013
Approved Date : 3 July 2013
Approval SMS : 4 July 2013
Card Delivery : 5 July 2013

Total Days : 10 Working Days

Just in time for my overseas trip....

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congrat ronnie. anyway does hlb give high limit?

Posted by: ronnie Jul 5 2013, 03:45 PM

QUOTE(chuapk @ Jul 5 2013, 03:32 PM)

congrat ronnie. anyway does hlb give high limit?


It's RHB actually.... Didn't check the CL yet....
Will call to check that and statement date when I call in to activate it. Let's hope for lots of 888888

Posted by: ronnie Jul 5 2013, 08:24 PM

The RHB Signature Card has a matte surface + red border.
My card number ends with "8" which is excellent !!

I have called the CS to change statement date.

Posted by: Alvin89 Jul 5 2013, 11:05 PM

Is a nice card but benefit wise..except for the promo 5% that I will be using, I think I will cancel this card once promo end.

Posted by: ronnie Jul 5 2013, 11:18 PM

QUOTE(Alvin89 @ Jul 5 2013, 11:05 PM)

Is a nice card but benefit wise..except for the promo 5% that I will be using, I think I will cancel this card once promo end.


Same here !!!

Posted by: Human Nature Jul 5 2013, 11:29 PM

I will be keeping it for 1 year. the lounge access is useful.

Posted by: ronnie Jul 5 2013, 11:33 PM

Their RHB Now registration field has no simple check
Secret Word field can fit more than 10 chracters
BUT error says "Your Secret Phrase Length cannot more than 10 Character.(1120014104)"

Posted by: fly126 Jul 6 2013, 12:32 AM

QUOTE(ronnie @ Jul 5 2013, 11:33 PM)

Their RHB Now registration field has no simple check
Secret Word field can fit more than 10 chracters
BUT error says "Your Secret Phrase Length cannot more than 10 Character.(1120014104)"


Last time, I just Put in flybee as My Secret Word, that's Simple....

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Posted by: ronnie Jul 9 2013, 09:38 AM

I notice that RHB post their foreign transactions quicker than Maybank

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You can see it posted on the next working day.....

Their online statement doesn't state the Foreign Currency, unlike M2U

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SGD to RM Forex

From http://corporate.visa.com/pd/consumer_services/consumer_ex_results.jsp : 1 Singapore Dollar = 2.498173 Malaysian Ringgit
My posted amount yield average "1 Singapore Dollar = 2.55 Malaysian Ringgit"

Admin Fee = Approx 2.4% !!!!!

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Posted by: Human Nature Jul 9 2013, 10:34 AM

They better dont sidestep on the 5% cashback Lowyat.NET [Powered by Invision Power Board] (124)

Posted by: Gen-X Jul 9 2013, 11:25 AM

QUOTE(ronnie @ Jul 9 2013, 09:38 AM)

I notice that RHB post their foreign transactions quicker than Maybank

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You can see it posted on the next working day.....

Their online statement doesn't state the Foreign Currency, unlike M2U

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SGD to RM Forex

From http://corporate.visa.com/pd/consumer_services/consumer_ex_results.jsp : 1 Singapore Dollar = 2.498173 Malaysian Ringgit
My posted amount yield average "1 Singapore Dollar = 2.55 Malaysian Ringgit"

Admin Fee = Approx 2.4% !!!!!

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Why are you surprised? We all know that MBB Visa and MasterCard has the lowest conversion fee and other card are higher by close to 1% or more.

Back in 2011, at My Credit Cards blog, I published an article http://creditcardsmalaysia.blogspot.com/2011/03/overseas-transaction-what-credit-card.html and I have showed that RHB, Alliance and UOB all are higher than MBB for overseas transactions.

But with the 5% cash back with RHB VS for overseas transactions, it is still better than any card in the market until end of this year.

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Posted by: ronnie Jul 9 2013, 12:22 PM

QUOTE(Gen-X @ Jul 9 2013, 11:25 AM)

Why are you surprised? We all know that MBB Visa and MasterCard has the lowest conversion fee and other card are higher by close to 1% or more.

Back in 2011, at My Credit Cards blog, I published an article http://creditcardsmalaysia.blogspot.com/2011/03/overseas-transaction-what-credit-card.html and I have showed that RHB, Alliance and UOB all are higher than MBB for overseas transactions.

But with the 5% cash back with RHB VS for overseas transactions, it is still better than any card in the market until end of this year.

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MBB Visa is also not that low now

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RHB quoted 1% admin fee for Forex transactions

Posted by: maru Jul 9 2013, 07:07 PM

applied....

dont know can approve or not

haha....holding 5 different bank cc now

Posted by: ronnie Jul 10 2013, 03:31 PM

QUOTE(maru @ Jul 9 2013, 07:07 PM)

applied....

dont know can approve or not

haha....holding 5 different bank cc now


I hold more than 10 CCs and still get approved

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No worries.
RHB Card doesn't charge their GST as soon as the card is approved (so it seems)

RHB did a courtesy call 3 days after I've received the card.... strange but good service.
My delivery package mentioned "EXTREMELY URGENT DELIVERY"

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Posted by: Human Nature Jul 10 2013, 03:46 PM

QUOTE(ronnie @ Jul 10 2013, 03:31 PM)

I hold more than 10 CCs and still get approved

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No worries.
RHB Card doesn't charge their GST as soon as the card is approved (so it seems)

RHB did a courtesy call 3 days after I've received the card.... strange but good service.
My delivery package mentioned "EXTREMELY URGENT DELIVERY"

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Tomorrow will be 2 weeks of my application. Still in process when I call them yesterday. Requested to put it on urgent too. I got a more-than-RM100-swipe-to-eligible-for-the-promo transaction this weekend

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Posted by: maru Jul 10 2013, 05:56 PM

QUOTE(ronnie @ Jul 10 2013, 03:31 PM)

I hold more than 10 CCs and still get approved

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No worries.
RHB Card doesn't charge their GST as soon as the card is approved (so it seems)

RHB did a courtesy call 3 days after I've received the card.... strange but good service.
My delivery package mentioned "EXTREMELY URGENT DELIVERY"

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hmm

i think i also got around 10 CCs too....but from 5 banks already

OCBC rejected me once....

Posted by: ronnie Jul 10 2013, 11:33 PM

I've also called RHB to confirm my card application can participate in their 6-month 0% Finance Charges (need topay the minimum 5% each month)
This is similar like CIMB BT 6-month 0% program w/o the waiting time of BT processing Lowyat.NET [Powered by Invision Power Board] (155)

Posted by: guy3288 Jul 11 2013, 12:06 AM

QUOTE(ronnie @ Jul 10 2013, 11:33 PM)

I've also called RHB to confirm my card application can participate in their 6-month 0% Finance Charges (need topay the minimum 5% each month)
This is similar like CIMB BT 6-month 0% program w/o the waiting time of BT processing

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6-month no interest means the statement balance for next 6 months with a limit ?max RM3000 we need only pay the minimum and no finance charges?

KInd of similar to the MBF Free Credit for RM3000 for 3 years which i enjoyed since Sep 2011. The max allowed for MBF is RM3000, ie interest free as long as you pay the minimum amount and make sure the balance always not more than RM3000. ie if pay min and balance owed is above RM3k then i kena finance charges for whatever above 3k.

Posted by: ronnie Jul 11 2013, 12:19 AM

QUOTE(guy3288 @ Jul 11 2013, 12:06 AM)

6-month no interest means the statement balance for next 6 months with a limit ?max RM3000 we need only pay the minimum and no finance charges?

KInd of similar to the MBF Free Credit for RM3000 for 3 years which i enjoyed since Sep 2011. The max allowed for MBF is RM3000, ie interest free as long as you pay the minimum amount and make sure the balance always not more than RM3000. ie if pay min and balance owed is above RM3k then i kena finance charges for whatever above 3k.


Limit = up to your Credit Limit

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Posted by: Human Nature Jul 11 2013, 12:25 AM

QUOTE(ronnie @ Jul 10 2013, 11:33 PM)

I've also called RHB to confirm my card application can participate in their 6-month 0% Finance Charges (need topay the minimum 5% each month)
This is similar like CIMB BT 6-month 0% program w/o the waiting time of BT processing

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So just pay the min 5% for the 6 months and at the end of the period, pay all lump sum = 0 penalty?

Posted by: ronnie Jul 11 2013, 12:34 AM

QUOTE(Human Nature @ Jul 11 2013, 12:25 AM)

So just pay the min 5% for the 6 months and at the end of the period, pay all lump sum = 0 penalty?


That's right..... actually we should pay everything on the 6th month.

Posted by: Human Nature Jul 11 2013, 12:35 AM

Wah, nice! Gonna take advantage of it. But better make sure to set a reminder Lowyat.NET [Powered by Invision Power Board] (164)

Posted by: ronnie Jul 11 2013, 12:37 AM

ADVICE: Nevertheless, ensure you have the Full Balance to pay in full

Posted by: Human Nature Jul 11 2013, 12:40 AM

Yeah, can be a trap. Just keep the $ roll in 1 month eFD

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Programme is open to all eligible Cardmembers (Principal card only) with Cards approved from
15 May 2013 until 17 August 2013, both dates inclusive (“the Programme Period”).

Posted by: ronnie Jul 11 2013, 12:41 AM

T&C of the 0% Finance Charge for 6 months @ http://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign/Terms-and-conditions-0-percent-balance-transfer-or-finance-charges.pdf

Posted by: Human Nature Jul 11 2013, 12:44 AM

I cancel out this section in my application form. Maybe I will need to write in to get a black and white confirmation.

7. The Cardmember must indicate at the RHB Generic Credit Card Application Form to opt for either one only of the following programmes:-
(i) 0% Balance Transfer for 6 months Programme OR
(ii) 0% Finance Charges on retail transactions for 6 months Programme

Also, clause 10 seems vague:
10. This Programme is not applicable in conjunction with any RHB’s ongoing promotions unless otherwise stated.

Need to check whether transactions are under the 5% cash back promo catogery is it still eligible or not.

Posted by: ronnie Jul 11 2013, 07:50 AM

I did specifically tick on the 0% Finance Charges on retail transactions for 6 months Programme on my application form

Posted by: guy3288 Jul 11 2013, 09:11 AM

sh*t.. i also cancelled off that section because i thought if we accept that 0% finance we no longer entitled for the Cash Back promo.

Must call the CS and ask them if we can get both together.

Posted by: ronnie Jul 11 2013, 09:13 AM

QUOTE(guy3288 @ Jul 11 2013, 09:11 AM)

sh*t.. i also cancelled off that section because i thought if we accept that 0% finance we no longer entitled for the Cash Back promo.

Must call the CS and ask them if we can get both together.


The RM150 Cash Back & 0% Finance Charges are UNDER the SAME promotion ... under the same T&C document.

Posted by: ronnie Jul 11 2013, 11:02 PM

I've received my GST RM50 charged about 1 week after card approval date.

Latest reply from Customer Service:

QUOTE

Rebates will be creditted at the End of Statement Date.

If that's the case, my GST would be paid by my 5% UNLIMITED rebate already

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Posted by: Human Nature Jul 11 2013, 11:11 PM

Have you tried making online purchase?

Posted by: ronnie Jul 11 2013, 11:13 PM

QUOTE(Human Nature @ Jul 11 2013, 11:11 PM)

Have you tried making online purchase?


Nope.... Nothing to buy yet. Maybe I shall do a small group-coupon purchase (those via iPay88)

Posted by: Human Nature Jul 11 2013, 11:15 PM

My concern is on bill payment. I will make a small payment to TNB to check its eligibility. If my card is approved that is, they are too slow!

Posted by: ronnie Jul 11 2013, 11:31 PM

QUOTE(Human Nature @ Jul 11 2013, 11:15 PM)

My concern is on bill payment. I will make a small payment to TNB to check its eligibility. If my card is approved that is, they are too slow!


which method to pay TNB ?

Posted by: Human Nature Jul 11 2013, 11:35 PM

QUOTE(ronnie @ Jul 11 2013, 11:31 PM)

which method to pay TNB ?


Their online banking system cannot pay bills?

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Posted by: ronnie Jul 11 2013, 11:39 PM

QUOTE(Human Nature @ Jul 11 2013, 11:35 PM)

Their online banking system cannot pay bills?

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Yes... supports a number of payees on RHBNow portal.
Does that count as Online Transactions ?

List of payees supported on RHB Online Banking Portal.
http://www.rhb.com.my/generalinfo/faq/pay_bills.htm

Posted by: Human Nature Jul 11 2013, 11:41 PM

QUOTE(ronnie @ Jul 11 2013, 11:39 PM)

Yes... supports a number of payees on RHBNow portal.
Does that count as Online Transactions ?


yeah, that is what i am interested to find out.

Posted by: ronnie Jul 11 2013, 11:42 PM

I'll ask the Customer Service for firm answer in B&W.
I found Prudential Assurance listed..... and we can pay via RHB Credit Card.

Posted by: Human Nature Jul 11 2013, 11:47 PM

The list looks extensive. Hope it allows payment using CC. Some of the merchants can only be paid from CASA if using CIMB.

Posted by: ronnie Jul 12 2013, 12:02 AM

QUOTE(Human Nature @ Jul 11 2013, 11:47 PM)

The list looks extensive. Hope it allows payment using CC. Some of the merchants can only be paid from CASA if using CIMB.


That's something needs to be tested....

Easier to navigate list of BillPay on RHB Online Banking : http://www.rhb.com.my/RHBNow/billpay/bills_other.html

Posted by: Human Nature Jul 12 2013, 10:08 AM

This bank really unique. I just received a call from the office in that branch that I submitted my application to, informing that my application is successful Lowyat.NET [Powered by Invision Power Board] (176)

Posted by: Alvin89 Jul 12 2013, 10:18 AM

1 thing i like also is their customer service line, no advertising\robot talking & etc..straight to human and fast lol

Posted by: ronnie Jul 12 2013, 11:29 AM

QUOTE(Alvin89 @ Jul 12 2013, 10:18 AM)

1 thing i like also is their customer service line, no advertising\robot talking & etc..straight to human and fast lol


But their human not very knowledgeable... everything will call you back afterwards. At least they confirm the info (rather than shooting in the dark)

Posted by: ronnie Jul 12 2013, 08:38 PM

Latest from CS email

QUOTE

With regard to your message, please be advised any online purchases via RHB Signature Card entitle for 1% cash back. Transaction /purchases / booking at merchants website consider as online purchases and bill payment via RHBNow portal/ iPay88 Payment Gateway (Groupon voucher) not consider as online purchases .


Posted by: Human Nature Jul 12 2013, 08:47 PM

Alright, so the 1st catogery will be getting 5% during the campaign period. All bill payments still go to OCBC ti.
Thanks

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Posted by: Alvin89 Jul 12 2013, 11:08 PM

After today call up to clarify something and I feel robot is better than the human in rhb cs. Really what also say not sure and dunno and ask me go branch or card centre.
they need to train their call centre staff more and give them more empowerment to like citiphone.

Posted by: Human Nature Jul 15 2013, 01:11 PM

ronnie

Did you receive any call from RHB officer to verify your particulars before your successful application?

Posted by: ronnie Jul 15 2013, 01:14 PM

QUOTE(Human Nature @ Jul 15 2013, 01:11 PM)

ronnie

Did you receive any call from RHB officer to verify your particulars before your successful application?


Nope.... I receive a call after I receive and activated my card

Posted by: Human Nature Jul 15 2013, 01:17 PM

QUOTE(ronnie @ Jul 15 2013, 01:14 PM)

Nope.... I receive a call after I receive and activated my card


Alright.

Strange. I contacted CS and apparently the news I received from the branch officer last week that my application is successful is false

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My status is still pending and will be receiving a final call this week for last stage of processing.

Posted by: ronnie Jul 16 2013, 09:13 AM

Apparently, my 5% Rebate (or any rebate) was not given on Statement Date.... that's sad Lowyat.NET [Powered by Invision Power Board] (182)

Posted by: Human Nature Jul 16 2013, 10:21 AM

Hmm, it's not on the 1st of July either right

Posted by: ronnie Jul 16 2013, 10:24 AM

QUOTE(Human Nature @ Jul 16 2013, 10:21 AM)

Hmm, it's not on the 1st of July either right


My next guess : 31 July 2013

Posted by: ronnie Jul 17 2013, 10:15 AM

QUOTE(Human Nature @ Jun 24 2013, 11:15 PM)

I don't understand one thing. I inquire further on the T&C for the 5% cash back, and I was informed that after 31 Dec 2013, the percentage will be back to the one that stated in the terms and condition:

http://www.rhb.com.my/cards/credit-card/pdfs/terms-signature-card.pdf

And I found these clause:
But as pointed at post #2 and from website, for other transactions catogery, Cash Back is capped at RM200 per month, per customer (excludes Petrol, Government, Cash Advance & Charity transactions). So one contradiction there.
Also, may I know where do you get the info about 'RM50 Cashback for 1st swipe within 45 days' from? It would be strange to have them giving us double cashback promo?

From the RM150 campaign T&C, clause 6:


They have updated the T&C to reflect RM200 for the 0.5% Monthly Cash Back
http://www.rhb.com.my/cards/credit-card/pdfs/terms-signature-card.pdf

Posted by: Human Nature Jul 17 2013, 10:26 AM

^ alright thank you for the info. I am still waiting for the decision of my application Lowyat.NET [Powered by Invision Power Board] (185)

Posted by: ronnie Jul 17 2013, 10:41 AM

QUOTE(Human Nature @ Jul 17 2013, 10:26 AM)

^ alright thank you for the info. I am still waiting for the decision of my application

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Very long to get approve wor

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Posted by: ronnie Jul 17 2013, 11:04 AM

From RHB CS: PayPal transaction won't be under Online Transactions

Posted by: Human Nature Jul 18 2013, 05:19 PM

Received my card in exactly 3 weeks

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They cramp so many info on the front side.

I set a limit for my Supp card, but at the online banking system, it shows that it is sharing the same CL as the principal card. Is this normal?

Posted by: ronnie Jul 18 2013, 05:51 PM

QUOTE(Human Nature @ Jul 18 2013, 05:19 PM)

Received my card in exactly 3 weeks

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They cramp so many info on the front side.

I set a limit for my Supp card, but at the online banking system, it shows that it is sharing the same CL as the principal card. Is this normal?


Not sure bout the supplementary card CL... The online portal would show the shared CL only. The limit could be set on the back-end

Posted by: guy3288 Jul 18 2013, 06:36 PM

received my RHB visa Signature today. Applied 4.7.13 at Branch.

I remember reading here the VS entitled to promo RM150 CB on swiping min RM100.

I called the number behind VS card, CS said NO!, this RHB VS is not included in that RM150 CB promotion. True or not??? I wonder if she knows her fact.......Have any of you called to confirm that?

Then i asked her about the 4x PPL access, she said until Dec 31st 2013 i can access 4x FOC. Then from Jan 2014 till Jul 2014 i get another 4x lounge access. THis means there is total 8X access for a year for the RHB VS card???

That CS really made me confused............sigh.....

Posted by: guy3288 Jul 18 2013, 06:44 PM

QUOTE(Human Nature @ Jul 12 2013, 08:47 PM)

Alright, so the 1st catogery will be getting 5% during the campaign period. All bill payments still go to OCBC ti.
Thanks

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Sorry i dont quite get it.. What is the 1st category that can earn us unlimited 5%??

The reply pasted by ronnie is equally puzzling. online purchases not considered as online transactions ?? only 1% rebate not 5% till 31.12.13?

ronnie can you please clarify? i understand you are waiting for them to credit the unlimited 5% rebate - what online transactions entitled to that 5%?

Posted by: Human Nature Jul 18 2013, 06:48 PM

QUOTE(guy3288 @ Jul 18 2013, 06:44 PM)

Sorry i dont quite get it.. What is the 1st category that can earn us unlimited 5%??

The reply pasted by ronnie is equally puzzling. online purchases not considered as online transactions ?? only 1% rebate not 5% till 31.12.13?

ronnie can you please clarify? i understand you are waiting for them to credit the unlimited 5% rebate - what online transactions entitled to that 5%?


Transaction /purchases / booking at merchants website consider as online purchases --> 5% til end of year
Bill payment via RHBNow portal/ iPay88 Payment Gateway (Groupon voucher) not consider as online purchases ---> 0.5%

Posted by: Human Nature Jul 18 2013, 06:50 PM

QUOTE(guy3288 @ Jul 18 2013, 06:36 PM)

received my RHB visa Signature today. Applied 4.7.13 at Branch.

I remember reading here the VS entitled to promo RM150 CB on swiping min RM100.

I called the number behind VS card, CS said NO!, this RHB VS is not included in that RM150 CB promotion. True or not??? I wonder if she knows her fact.......Have any of you called to confirm that?

Then i asked her about the 4x PPL access, she said until Dec 31st 2013 i can access 4x FOC. Then from Jan 2014 till Jul 2014 i get another 4x lounge access. THis means there is total 8X access for a year for the RHB VS card???

That CS really made me confused............sigh.....


The RM150 CB is applicable. Confirmed by CS through email, and posted at RHB facebook.

The 4x access is according to calender year, not your statement cycle.

Posted by: ronnie Jul 18 2013, 06:58 PM

To get the New-To-Bank RM150 cashback, must the FIRST Swipe >RM100 or as long as one swipe >RM100, within 45 days ???

Posted by: Human Nature Jul 18 2013, 07:00 PM

QUOTE(ronnie @ Jul 18 2013, 06:58 PM)

To get the New-To-Bank RM150 cashback, must the FIRST Swipe >RM100 or as long as one swipe >RM100, within 45 days ???


SUBJECT to these Terms and Conditions, the Applicant whose application is successfully
approved by RHB on or before 17 August 2013 will receive a RM150 Cash Back upon first swipe
of minimum RM100 within 45 days from card opened date (“Cash Back”) provided that the
completed physical application form is submitted, together with such clear and readable
supporting documents as may be requested by RHB at its absolute discretion.

Better dont take any chance, make sure 1st swipe >RM100

Posted by: ronnie Jul 18 2013, 10:35 PM

QUOTE

Upon first swipe of minimum RM100 within 45 days from card opened date

Definitely open to different interpretation.
My first swipe was below RM100

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but let's hope I get it nevertheless. My 5% unlimited already can cover my GST + more

Posted by: Human Nature Jul 18 2013, 11:31 PM

True, I actually have to read the clause several times and still feel it can go either way.

Anyway, just to check, online booking made through 3rd party (hotelclub) using MYR as currency should be eligible for the 5% cash back right.

Posted by: ronnie Jul 18 2013, 11:38 PM

QUOTE(Human Nature @ Jul 18 2013, 11:31 PM)

True, I actually have to read the clause several times and still feel it can go either way.

Anyway, just to check, online booking made through 3rd party (hotelclub) using MYR as currency should be eligible for the 5% cash back right.


Try it and report back when your card is approved.

Posted by: Human Nature Jul 18 2013, 11:43 PM

QUOTE(ronnie @ Jul 18 2013, 11:38 PM)

Try it and report back when your card is approved.


Already received my card today. I am waiting feedback from Miles whether the transaction will be done now or after the stay (check out). I compared the rates using Hotelclub (RHB/CIMB) and Agoda (7% MBB AMEX), they are only RM5 difference, but if can get additional 5% without forex fee, then RHB is the winner.

Posted by: guy3288 Jul 19 2013, 12:02 AM

WHich website can we use to do online RHB VS transactions to pay bills eg Telekom, TNB etc?

Posted by: Human Nature Jul 19 2013, 12:12 AM

QUOTE(guy3288 @ Jul 19 2013, 12:02 AM)

WHich website can we use to do online RHB VS transactions to pay bills eg Telekom, TNB etc?


I thought this can be done at RHB online portal? Refer to several pages back for the list, provided by Ronnie. I have not tried it yet.

Posted by: ronnie Jul 19 2013, 12:24 AM

QUOTE(Human Nature @ Jul 19 2013, 12:12 AM)

I thought this can be done at RHB online portal? Refer to several pages back for the list, provided by Ronnie. I have not tried it yet.


But via RHB Portal DOE NOT ENTITLED to 1% Unlimited Cash-Back according to the email response....(BUT again CS could be wrong)

Posted by: Human Nature Jul 19 2013, 12:26 AM

Hehe yeah, guy3288 use OCBC ti for the 5% utility rebate, or maybe you can try and update us.

p/s the three muskeeters

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Posted by: guy3288 Jul 19 2013, 12:35 AM

thanks for the info,

so which is considered as online transactions to entitle for the 1% or 5% CB.......

The T&C says "all online transactions".. by right RHB should honour all bill payments made online eg:

1) using UOB Payonline website, can use RHB card to pay bills, insurance etc. Is RHB going to honour the 5% CB for that?

2)Similarly using RHB card to pay bills via MB2U website isn't that online transactions ?

Posted by: guy3288 Jul 19 2013, 12:37 AM

QUOTE(Human Nature @ Jul 19 2013, 12:26 AM)

Hehe yeah, guy3288 use OCBC ti for the 5% utility rebate, or maybe you can try and update us.

p/s the three muskeeters

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hah ha cracking our heads how to squeeze and milk alittle more from the filthy rich bankers...........

PS:5% from OCBC Ti already done, remainder now looking for 5%

Posted by: guy3288 Jul 19 2013, 08:58 AM

QUOTE(Human Nature @ Jul 18 2013, 06:50 PM)

The RM150 CB is applicable. Confirmed by CS through email, and posted at RHB facebook.

The 4x access is according to calender year, not your statement cycle.


Meaning???

? i received the card in July13, my quoata 4x access will expire in Dec 2013? and not lasting for 1 whole YEAR? till my card anniversary date ie July 2014?

Imagine if someone else received the card on 25.12.2013,that means he only have 5 days to use his free accesss to airport lounges??
Then the rest of the 360 days he got no more benefit to lounge....sigh..

Posted by: ronnie Jul 19 2013, 09:23 AM

QUOTE(guy3288 @ Jul 19 2013, 08:58 AM)

Meaning???

? i received the card in July13, my quoata 4x access will expire in Dec 2013? and not lasting for 1 whole YEAR? till my card anniversary date ie July 2014?

Imagine if someone else received the card on 25.12.2013,that means he only have 5 days to use his free accesss to airport lounges??
Then the rest of the 360 days he got no more benefit to lounge....sigh..


The PPL visits validity is up to 4x in one CALENDAR YEAR (1 Jan to 31 Dec).
If you receive the card in Dec, you lose out on the benefit, unless you are a frequent traveller.

Posted by: Human Nature Jul 19 2013, 07:20 PM

Contacted CS and turns out, I am not eligible for the 0% Finance Charges on Retail Transactions programme. Requested to be enrolled and need 14 days to know the outcome.

Posted by: guy3288 Jul 19 2013, 09:13 PM

Latest RHB Card Promotions:

5% CB max RM100/month till 30.9.2013 -departmental and grocery spend at 5 stores, Aeon, Parkson, Metro etc nationwide.

Just nice for newly arrived RHB VS signature. Must register by SMS first.

Posted by: guy3288 Jul 19 2013, 09:15 PM

Called CS today asking about my 0% Finance facility - he is at a total loss- said currently still no such facility yet????

Really hopeless CS. Email them already, awaiting for their reply.

Posted by: Human Nature Jul 19 2013, 09:19 PM

QUOTE(guy3288 @ Jul 19 2013, 09:15 PM)

Called CS today asking about my 0% Finance facility - he is at a total loss- said currently still no such facility yet????
Really hopeless CS. Email them already, awaiting for their reply.


Yeah, i am very dismayed with their CS. I already email about this and no reply yet.

This is the info for the 5% departmental promo
http://www.rhb.com.my/Whats_New/cards/cash-back/#.Uek88dKLDoI

*not grocery

Posted by: ronnie Jul 19 2013, 09:23 PM

Just register for the 5% cashback via SMS... Though most probably wont use unless all my other CCs hax maxed their respective rebates Lowyat.NET [Powered by Invision Power Board] (209)

Posted by: ronnie Jul 20 2013, 11:03 AM

My Overseas Cash-back is in !!!!
Creditted on Statement End Date (original date before I changed it)

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AND the amount is not updated as "Payment" to Outstanding Balance

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Posted by: Human Nature Jul 20 2013, 04:18 PM

Alright, so it is at the end of the statement date.

By the way, paper statement or e-statement?

Posted by: ronnie Jul 20 2013, 05:40 PM

QUOTE(Human Nature @ Jul 20 2013, 04:18 PM)

Alright, so it is at the end of the statement date.

By the way, paper statement or e-statement?


It's a paper statement... no PDF version available to download.

Posted by: ronnie Jul 21 2013, 12:40 PM

RHB has special plan to convert purchases to 0% for 3 months

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Saw in my paper statement.

Step 1 : Call us at 03-92068118 three(3) days after your purchase(s)
Step 2 : Identify purchase(s) to be converted by referring to sales draft or monthly credit card statement
Step 3 : Choose from flexible pre-determined repayment plans of 3/6/12/24 months

Available Plans: 3 mths @ 0% / 6 mths @ 2.5% / 12 mths @ 4.5% / 24 mths @ 11%

Promotion Period: Valid until 30 September 2013
Maximum amount : RM30,000.00

Posted by: pisang Jul 22 2013, 07:48 AM

this card looks attractive on the CB, till end of this year.

Ronnie, may i ask which application method you used? walk-in to branch?

Posted by: ronnie Jul 22 2013, 07:52 AM

QUOTE(pisang @ Jul 22 2013, 07:48 AM)

this card looks attractive on the CB, till end of this year.

Ronnie, may i ask which application method you used? walk-in to branch?


Walk-in to branch....

Posted by: pisang Jul 22 2013, 08:00 AM

QUOTE(ronnie @ Jul 22 2013, 07:52 AM)

Walk-in to branch....


you got your EFP statement printed out on the spot? thanks.

i'm wondering how long will it take if i were to apply the card in Ipoh.
i notice Ronnie's application take about 2 weeks.. which i think is quite fast.

Posted by: ronnie Jul 22 2013, 08:16 AM

QUOTE(pisang @ Jul 22 2013, 08:00 AM)

you got your EFP statement printed out on the spot? thanks.

i'm wondering how long will it take if i were to apply the card in Ipoh.
i notice Ronnie's application take about 2 weeks.. which i think is quite fast.


I printed my own EPF statement from KWSP website + fill-up the printed ApplicationPDF form. + IC photocopy.
I asked for urgent processing as I needed for my travels, Human Nature card application took longer (normal procedure)

Posted by: pisang Jul 22 2013, 08:25 AM

thanks for sharing.

Posted by: Human Nature Jul 22 2013, 10:09 AM

I submitted current year EPF statement + 2 salary slips + IC photocopy. 3 weeks from submission to the branch, to delivery of card.

Posted by: jasontoh Jul 22 2013, 11:21 AM

QUOTE(ronnie @ Jul 22 2013, 08:16 AM)

I printed my own EPF statement from KWSP website + fill-up the printed ApplicationPDF form. + IC photocopy.
I asked for urgent processing as I needed for my travels, Human Nature card application took longer (normal procedure)


How long is consider normal for a credit card application process?

Posted by: aredill Jul 22 2013, 11:39 AM

Duh...too much info to read.
matapedih.jpg

Izit better value than BnkRkyat CC's
Coz i'm waiting my applications...4days counting

Juz wanna have one. no intend to shop2 here n there

Posted by: maru Jul 22 2013, 02:12 PM

2 weeks....approved

card on the way....

travel money card....izzit good?

Posted by: pisang Jul 23 2013, 02:01 PM

let' see how is my app going.

23 July: submitted app form at Branch.
26 July: received at KL HQ for processing.
30july: bank officer called to inform card approval. Double-chk with Ivr , yes, it s approved.
??? When to receive card?
... to be continued

Posted by: David83 Jul 24 2013, 09:47 PM

I got a disturbing news from colleague/friend. She applied a credit card from RHB roadshow booth in my company.

She received the card but didn't activate the card for usage. Somehow, a statement mailed to her house and slapped with RM 50 GST.

She called to RHB CS and said that the card has been activated. The CS also said the possibility of activation could come from the agent itself by just supplying the applicant IC number.

I found out that this is so not safe practice. I asked her to demand the CS to cancel the card and not to pay for the GST. If RHB doesn't want to do, I also asked her to file a complaint to BNM.

Guys, please be careful. Luckily I insisted that both of my RHB cards to be cancelled.

Posted by: Human Nature Jul 24 2013, 10:31 PM

QUOTE(David83 @ Jul 24 2013, 09:47 PM)

I got a disturbing news from colleague/friend. She applied a credit card from RHB roadshow booth in my company.

She received the card but didn't activate the card for usage. Somehow, a statement mailed to her house and slapped with RM 50 GST.

She called to RHB CS and said that the card has been activated. The CS also said the possibility of activation could come from the agent itself by just supplying the applicant IC number.

I found out that this is so not safe practice. I asked her to demand the CS to cancel the card and not to pay for the GST. If RHB doesn't want to do, I also asked her to file a complaint to BNM.

Guys, please be careful. Luckily I insisted that both of my RHB cards to be cancelled.


Some banks will charge the GST once the card is issued. In this case, need to check what is the practice by RHB or what is the guideline by BNM. Personally, I always consider that GST will be charged, regardless whether it is activated or not.

The major concern here is actually on the card activation, and this certainly need to be investigated as it amounts to fraud. I would strongly pursue this issue and direct go to BNM.

add: The card activation procedure for RHB is the most lengthy compared to most of my other cards by the way.

Posted by: destiny6 Jul 24 2013, 11:03 PM

QUOTE(Human Nature @ Jul 24 2013, 10:31 PM)

Some banks will charge the GST once the card is issued. In this case, need to check what is the practice by RHB or what is the guideline by BNM. Personally, I always consider that GST will be charged, regardless whether it is activated or not.

The major concern here is actually on the card activation, and this certainly need to be investigated as it amounts to fraud. I would strongly pursue this issue and direct go to BNM.

add: The card activation procedure for RHB is the most lengthy compared to most of my other cards by the way.


i've actually called to RHB and enquired that as long as the card is not activated there will not be GST charged.
This is due to i actually apply for one card but i receive 2cards - bladdy unethical agent

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....i was advise to keep since there will be no GST charge if the card is not activated.
now i start to get worried about another card which i did not apply....have to cancel it asap

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How the agent able to activate the card...you'll required the expiry date of the card

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Posted by: David83 Jul 24 2013, 11:06 PM

QUOTE(destiny6 @ Jul 24 2013, 11:03 PM)

i've actually called to RHB and enquired that as long as the card is not activated there will not be GST charged.
This is due to i actually apply for one card but i receive 2cards - bladdy unethical agent

Lowyat.NET [Powered by Invision Power Board] (224)

....i was advise to keep since there will be no GST charge if the card is not activated.
now i start to get worried about another card which i did not apply....have to cancel it asap

Lowyat.NET [Powered by Invision Power Board] (225)

How the agent able to activate the card...you'll required the expiry date of the card

Lowyat.NET [Powered by Invision Power Board] (226)


The same happened to me. I have specially told the agent that I'm only going to apply one card.

God knows and I received SMS that another card is also being approved and issued.

Posted by: Human Nature Jul 24 2013, 11:20 PM

Always make sure you cancel out other cards in the application form, and cross out the IC and income documents, stating specifically which card is being applied for.

Posted by: Altruis Jul 25 2013, 10:33 AM

RHB Visa Signature 5% cashback is calender month or statement month ya?

Posted by: ronnie Jul 25 2013, 10:37 AM

QUOTE(Altruis @ Jul 25 2013, 10:33 AM)

RHB Visa Signature 5% cashback is calender month or statement month ya?


Rebates are Creditted on Statement Date

Posted by: ddevil Jul 26 2013, 10:25 AM

for the visa signature card, u ll need 7-14 freaking WORKING DAYS to process...so much so for a card that claimed itself to be the most suitable for frequent flyers

Posted by: ronnie Jul 26 2013, 10:28 AM

QUOTE(ddevil @ Jul 26 2013, 10:25 AM)

for the visa signature card, u ll need 7-14 freaking WORKING DAYS to process...so much so for a card that claimed itself to be the most suitable for frequent flyers


SOP for card issuance....

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Posted by: ddevil Jul 26 2013, 10:35 AM

yeah i knw its SOP..but citibank can give in to SOP to issue the card for me last time, RHB seems not prepared to do that even though i hold rhb account
i called in to their hotline to enquire about the card, they didnt even ask me to leave a contact
macam take it or leave it attitude

Posted by: Human Nature Jul 28 2013, 10:42 PM

Anyone of you set the SMS alert yet? I set it by calling CS but it is not working Lowyat.NET [Powered by Invision Power Board] (232)

Posted by: ronnie Jul 28 2013, 11:44 PM

QUOTE(Human Nature @ Jul 28 2013, 10:42 PM)

Anyone of you set the SMS alert yet? I set it by calling CS but it is not working

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I called and they said cannot change wor.... you change to which value ? RM1 ?

Posted by: Human Nature Jul 28 2013, 11:48 PM

QUOTE(ronnie @ Jul 28 2013, 11:44 PM)

I called and they said cannot change wor.... you change to which value ? RM1 ?


They also said cannot, but I insisted to change to RM1.00. So he said will submit to the relevant department. No SMS received today. I just sent an email to BNM.

Posted by: pisang Jul 29 2013, 02:08 PM

i tried to search thru this thread and could not find the RM150 cash back campaign info.

so, here it goes.
http://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign/#.UfYGU3fheSp

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i forgot to include source code and programe code in my application form.. so how?
[attachmentid=3558921]

Posted by: qqbill Jul 29 2013, 09:23 PM

QUOTE(pisang @ Jul 29 2013, 02:08 PM)

i tried to search thru this thread and could not find the RM150 cash back campaign info.

so, here it goes.
http://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign/#.UfYGU3fheSp

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i forgot to include source code and programe code in my application form.. so how?
[attachmentid=3558921]


I applied mine @ KLCC instant approval... they told me i'm entitled to it but not sure they got put the source code for me onot....

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Posted by: Human Nature Jul 29 2013, 09:45 PM

QUOTE(pisang @ Jul 29 2013, 02:08 PM)

i tried to search thru this thread and could not find the RM150 cash back campaign info.

so, here it goes.
http://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign/#.UfYGU3fheSp

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Lowyat.NET [Powered by Invision Power Board] (243)

i forgot to include source code and programe code in my application form.. so how?

It is not in the Terms and Conditions. Quite tricky on the bank's side.

If I am not mistaken, this is the new FAQ document. The previous one does not even mention Signature Card. Can ronnie confirm this?

Posted by: pisang Jul 29 2013, 10:46 PM

i tried to email RHB at

customer.service@rhbgroup.com
customer.service@rhbgroup.com.my

both email address failed with bounced back mail.Delivery Status Notification (Failure)‏.

@ronnie , which email address did you use?

Posted by: Human Nature Jul 29 2013, 10:51 PM

QUOTE(pisang @ Jul 29 2013, 10:46 PM)

i tried to email RHB at

customer.service@rhbgroup.com
customer.service@rhbgroup.com.my

both email address failed with bounced back mail.Delivery Status Notification (Failure)‏.

@ronnie , which email address did you use?


I just sent them an email from gmail, no bounced email
customer.service@rhbgroup.com

Posted by: ronnie Jul 29 2013, 11:06 PM

customer.service@rhbgroup.com is the correct email... You will get a Auto-Acknowledgement Email after you send your query to that email

Posted by: pisang Jul 29 2013, 11:15 PM

QUOTE(ronnie @ Jul 29 2013, 11:06 PM)

customer.service@rhbgroup.com is the correct email... You will get a Auto-Acknowledgement Email after you send your query to that email


i re-tried and now it's ok. no bounce back mail. thank you.

Ronnie, do you have any comment on post #188 ?

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Posted by: ronnie Jul 29 2013, 11:22 PM

QUOTE(Human Nature @ Jul 29 2013, 09:45 PM)

It is not in the Terms and Conditions. Quite tricky on the bank's side.

If I am not mistaken, this is the new FAQ document. The previous one does not even mention Signature Card. Can ronnie confirm this?


Yes... the first edition of the RM150 FAQ when it was release DOES NOT list Visa Signature to be eligible.
But subsequent email mentions Visa Signature is part of the RM150 New-To-Bank sign-up.

I may not get it.... due to the first swipe must be RM100 or any swipe with RM100

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But I'll be saving on the 0% Finance Charges.

Just paid my first RHB Visa Signature Bill ...... using 5% only

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Posted by: Human Nature Jul 29 2013, 11:25 PM

Right, so I am correct. Anyone with the old FAQ, do share here Lowyat.NET [Powered by Invision Power Board] (251)

Posted by: pisang Jul 30 2013, 07:20 AM

QUOTE(ronnie @ Jul 29 2013, 11:22 PM)

......

Just paid my first RHB Visa Signature Bill ...... using 5% only

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so you are exercising the 0% financial charges for 6 months?
may i ask if it's the same like what CIMB had 3 years back , whereby you only have to pay 5% for first 5 months, and settle everything before end of the 6th month?

Posted by: ronnie Jul 30 2013, 07:36 AM

QUOTE(pisang @ Jul 30 2013, 07:20 AM)

so you are exercising the 0% financial charges for 6 months?
may i ask if it's the same like what CIMB had 3 years back , whereby you only have to pay 5% for first 5 months, and settle everything before end of the 6th month?


I don't know about CIMB, but the T&C does mean that

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I do remember similar 0% Finance Charges for OCBC Titanium MasterCard when they "re-launch" as the first 5% cash-back CC.

Posted by: pisang Jul 30 2013, 08:47 AM

QUOTE(ronnie @ Jul 30 2013, 07:36 AM)

I don't know about CIMB, but the T&C does mean that

Lowyat.NET [Powered by Invision Power Board] (256)

I do remember similar 0% Finance Charges for OCBC Titanium MasterCard when they "re-launch" as the first 5% cash-back CC.


thanks for your feedback.
if i remember correctly, there is a "catch" in the previous OCBC 0% installment program... where OCBC set the payment hierachy. The highest priority is the monthly retail trans , then followed by the installment and so on.

pls check with the bank if you think you need to clarify... otherwise just ignore my message.

have a nice day!

Posted by: ronnie Jul 30 2013, 09:16 AM

QUOTE(pisang @ Jul 30 2013, 08:47 AM)

thanks for your feedback.
if i remember correctly, there is a "catch" in the previous OCBC 0% installment program... where OCBC set the payment hierachy. The highest priority is the monthly retail trans , then followed by the installment and so on.

pls check with the bank if you think you need to clarify... otherwise just ignore my message.

have a nice day!


All banks has payment hierarchy.... payment to your CC will be used to offset balance, based on the amount which attracts the highest interest first.

Posted by: Human Nature Jul 30 2013, 04:45 PM

QUOTE

Please be informed that we would not be able to offer 0% Finance Charge because fulfillment for the batch has been performed.


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QUOTE

Upon checking we noticed you are entitled for the said cash back.

Lowyat.NET [Powered by Invision Power Board] (260)

fair enough

Posted by: pisang Jul 30 2013, 06:43 PM

This morning bank officer called me to inform me that my card is approved.
it only took 5 working days from the day i submitted at local RHB branch till card approval.

may i ask
1) is the card sent via courier or just normal mail?
2) can we see the CC transaction via RHB online?
3) how long does it take for the 5% overseas transction rebate to be credited into the CC account?
4. how to get RM50 GST waived?

thank you.
p/s:I emailed to RHB yesterday evening asking about RM150 rebate... no reply up to now.

Posted by: Human Nature Jul 30 2013, 07:13 PM

QUOTE(pisang @ Jul 30 2013, 06:43 PM)

This morning bank officer called me to inform me that my card is approved.
it only took 5 working days from the day i submitted at local RHB branch till card approval.

may i ask
1) is the card sent via courier or just normal mail?
2) can we see the CC transaction via RHB online?
3) how long does it take for the 5% overseas transction rebate to be credited into the CC account?
4. how to get RM50 GST waived?

thank you.
p/s:I emailed to RHB yesterday evening asking about RM150 rebate... no reply up to now.


1) courier
2) yes
3) statement date
4) didn't ask.

p/s i emailed them last night and got the reply this evening

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Posted by: pisang Jul 31 2013, 08:24 AM

QUOTE(Human Nature @ Jul 30 2013, 07:13 PM)

1) courier
2) yes
3) statement due date
4) didn't ask.

p/s i emailed them last night and got the reply this evening

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tks for your reply. appreciate that.

QUOTE(ronnie @ Jul 4 2013, 12:42 AM)

No SMS received
No card received
IVR CC check says APPROVED
Call into RHB Signature line 03-92061111 says "under process"

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And I need the card this weekend !!!!!


same thing happened to me right now.
yesterday, bank officer called to inform me that my CC application was approved.
i double-checked with IVR. yes, positive.

this morning call RHB to check the delivery status. To my surprise , the officer said " your card is sent for APPROVING, not approved yet!!!"
then i asked her the reason why first 2 sources said it is "approved". she replied : actually that "approved" means " sending for approving".

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Posted by: Human Nature Jul 31 2013, 09:26 AM

Nevermind, I faced the same issue. Final confirmation is when you received the SMS.

Posted by: pisang Jul 31 2013, 11:32 AM

yeah, just waiting for the SMS. maybe my card is not approved at the end le. who knows.

QUOTE(ronnie @ Jul 11 2013, 11:02 PM)

I've received my GST RM50 charged about 1 week after card approval date.

Latest reply from Customer Service:

If that's the case, my GST would be paid by my 5% UNLIMITED rebate already

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Ronnie , may i ask you how to get the rebate for GST MR50?

Posted by: ronnie Jul 31 2013, 12:23 PM

QUOTE(pisang @ Jul 31 2013, 11:32 AM)

yeah, just waiting for the SMS. maybe my card is not approved at the end le. who knows.
Ronnie , may i ask you how to get the rebate for GST MR50?


There's no RM50 GST offset given yet... I was merely mentioning the 5% unlimited cash-back (until 31-Dec-2013) earned already can cover the RM50 GST

Posted by: pisang Jul 31 2013, 01:54 PM

QUOTE(ronnie @ Jul 31 2013, 12:23 PM)

There's no RM50 GST offset given yet... I was merely mentioning the 5% unlimited cash-back (until 31-Dec-2013) earned already can cover the RM50 GST


okok. now i got ur point. thanks for clarification.

Posted by: BeastX Jul 31 2013, 02:15 PM

Any one got their 5% cash-back overseas transaction yet? TS...ronnie?....

Posted by: Human Nature Jul 31 2013, 02:19 PM

QUOTE(BeastX @ Jul 31 2013, 02:15 PM)

Any one got their 5% cash-back overseas transaction yet?


Yup, has been reported a few pages back. Creditted on Statement Date

Posted by: ronnie Jul 31 2013, 03:50 PM

QUOTE(BeastX @ Jul 31 2013, 02:15 PM)

Any one got their 5% cash-back overseas transaction yet? TS...ronnie?....


Yes... receive mine on Statement Date .... Just check what's your statement date or better yet, sign up for RHB Online to check

Posted by: Human Nature Jul 31 2013, 03:57 PM

QUOTE(ronnie @ Jul 31 2013, 03:50 PM)

Yes... receive mine on Statement Date .... Just check what's your statement date or better yet, sign up for RHB Online to check


Statement date or Statement end date (due date)?

Posted by: ronnie Jul 31 2013, 04:00 PM

QUOTE(Human Nature @ Jul 31 2013, 03:57 PM)

Statement date or Statement end date (due date)?


Statement Date = the date your statement is generated.
No such term as Statement End Date = Statement Date.
Due Date = 20 days after Statement Date

Posted by: MGM Jul 31 2013, 04:28 PM

Why don't you guys applied thru the RHB Instant card Branches for the rm150 CB promo?

Posted by: Human Nature Jul 31 2013, 04:48 PM

QUOTE(ronnie @ Jul 31 2013, 04:00 PM)

Statement Date = the date your statement is generated.
No such term as Statement End Date = Statement Date.
Due Date = 20 days after Statement Date


Alright. Previously you wrote Statement End date, the term end date is quite confusing.

Posted by: BeastX Jul 31 2013, 04:50 PM

QUOTE(MGM @ Jul 31 2013, 04:28 PM)

Why don't you guys applied thru the RHB Instant card Branches for the rm150 CB promo?


good to know... before the 17 August... at any branches also can (not instant though)

Posted by: BeastX Aug 1 2013, 09:19 AM

How troublesome are Paypal transactions?.... example: Each transaction requiring calling up CS...

Posted by: ronnie Aug 1 2013, 09:30 AM

QUOTE(BeastX @ Aug 1 2013, 09:19 AM)

How troublesome are Paypal transactions?.... example: Each transaction requiring calling up CS...


PayPal transactions is not considered as ONLINE transactions (according to the CS)

Posted by: BeastX Aug 1 2013, 09:48 AM

QUOTE(ronnie @ Aug 1 2013, 09:30 AM)

PayPal transactions is not considered as ONLINE transactions (according to the CS)


Damn.... and good to know... However, I suppose Paypal with foreign currencies should be considered as "overseas spending"

I was about to summit my application... will ask for clarification...

Posted by: ubuntu Aug 1 2013, 11:30 AM

I've read through all the comments from page 1 to this page, still confuse with 'ONLINE TRANSACTION'.

1. Anything pay via RHB online banking not consider as online transaction. Except pay at merchant website.
2. iPay88, paypal and Groupon not classify as online transaction. What about ebay?

I'm planning to apply this card today.

Posted by: BeastX Aug 1 2013, 12:59 PM

QUOTE(ubuntu @ Aug 1 2013, 11:30 AM)

I've read through all the comments from page 1 to this page, still confuse with 'ONLINE TRANSACTION'.

1. Anything pay via RHB online banking not consider as online transaction. Except pay at merchant website.
2. iPay88, paypal and Groupon not classify as online transaction. What about ebay?

I'm planning to apply this card today.


By right anything using a foreign currency should be considered as Overseas transaction

Posted by: ubuntu Aug 1 2013, 04:29 PM

QUOTE(BeastX @ Aug 1 2013, 12:59 PM)

By right anything using a foreign currency should be considered as Overseas transaction


Just went to RHB at KLCC and applied this Signature card. I was informed this card is new and it will needs at least 2 weeks to process. Regarding the definition of 'online transaction', the CS also not sure, ask me to refer T&C instead... Not helpful at all...

Posted by: qqbill Aug 1 2013, 08:15 PM

Call the helpline and found that, RM150 is not applicable for those who apply instant card (i.e. 10min approval). instant card only applicable to RM188.00 promotion which has already finiished (first X number of customer).

Posted by: MGM Aug 2 2013, 09:06 AM

QUOTE(qqbill @ Aug 1 2013, 08:15 PM)

Call the helpline and found that, RM150 is not applicable for those who apply instant card (i.e. 10min approval). instant card only applicable to RM188.00 promotion which has already finiished (first X number of customer).


Can't apply for Signature card at Instant Card, highest level card is Platinum

Posted by: Altruis Aug 2 2013, 03:28 PM

Forgive me if I am wrong but was going through the RHB Visa Signature Unlimited 5% Online promotion - the 5% rebate for online and overseas is unlimited based on my understanding. Only the 0.5% rebate for normal transactions is limited to RM200 per month.

Enjoy Unlimited 5% Cash Back on all Online and Overseas spend, valid till 31 December 2013.
All other spend will enjoy 0.5% Cash Back*
*Cash Back is capped at RM200 per month, per customer (excludes Petrol, Government, Cash Advance & Charity transactions)

Notice that the * is for the 0.5% Cash back and the 5% is unlimited.

Also in the terms and condition
Subject to the terms stated herein, the Cardmembers shall
be eligible for Cash Back rewards pursuant to the following
terms and conditions:-
3.1 One per centum (1%) Cash Back is awarded to the
Cardmembers as an Award for the following:
3.1.1 For Overseas purchases.
3.1.2 For Online shopping or e-Commerce purchases.
3.2 Half per centum (0.5%) Cash Back is awarded to
Cardmembers as an Award for any purchases (other
than Overseas and e-Commerce purchases).
3.3 Subject to Clause 3.2, both Principal and Supplementary
Cardmember’s Cash Back will be accumulated to a maximum
limit of two hundred Ringgit Malaysia (RM200) for each
Principal Card account for each month.

Notice also that Clause 3.3 is only pursuant to Clause 3.2, not Clause 3.1

See the main site here
http://www.rhb.com.my/whats_new/cards/unlimited-5-percent-cash-back-with-RHB-Signature-Credit-Card/#.UfteLpIwe2Y
and read the FAQ and terms and condition

Posted by: Human Nature Aug 2 2013, 04:10 PM

QUOTE(Altruis @ Aug 2 2013, 03:28 PM)

Forgive me if I am wrong but was going through the RHB Visa Signature Unlimited 5% Online promotion - the 5% rebate for online and overseas is unlimited based on my understanding. Only the 0.5% rebate for normal transactions is limited to RM200 per month.

Sorry but I dont get you. Your point is?

Posted by: ubuntu Aug 2 2013, 09:22 PM

QUOTE(Human Nature @ Aug 2 2013, 04:10 PM)

Sorry but I dont get you. Your point is?


I guess he is asking what is the definition of 'online transaction', since some of the card holders reported that Groupon, iPay88 and online payment through RHB online banking are not consider as 'online transaction'.

Posted by: Altruis Aug 2 2013, 10:00 PM

I was under the impression the 5% rebate is limited to RM200 per month. Based on the t&c it look like the online & overseas 5% rebate is unlimited!

Posted by: Human Nature Aug 2 2013, 10:13 PM

QUOTE(Altruis @ Aug 2 2013, 10:00 PM)

I was under the impression the 5% rebate is limited to RM200 per month. Based on the t&c it look like the online & overseas 5% rebate is unlimited!


The 5% is unlimited

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Posted by: maru Aug 3 2013, 11:56 AM

anything know how this work?

http://www.rhb.com.my/Whats_New/cards/up-to-10-percent-cash-back-on-petrol/

my concern its
* Cash Back is based on 20% of total monthly retail spend. Maximum Cash Back is RM60 per month.

pls read the FAQ

seem i can get maximum rm110 per month ????

Posted by: MGM Aug 5 2013, 09:31 AM

I applied the RHB Signature Card but was told that it doesn't entitled for the rm150 CB (closing date 17Aug2013), True or not?

Posted by: Human Nature Aug 5 2013, 10:19 AM

QUOTE(MGM @ Aug 5 2013, 09:31 AM)

I applied the RHB Signature Card but was told that it doesn't entitled for the rm150 CB (closing date 17Aug2013), True or not?


It is entitled:
http://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign/RM150-Cash-Back-Campaign-Terms-And-Conditions.pdf

Posted by: MGM Aug 5 2013, 10:41 AM

QUOTE(Human Nature @ Aug 5 2013, 10:19 AM)

It is entitled:
http://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign/RM150-Cash-Back-Campaign-Terms-And-Conditions.pdf


Thanks, feel better now, just hope that it is on time cos it is 8 more working days b4 17/8/13.

Posted by: Human Nature Aug 5 2013, 10:47 AM

QUOTE(MGM @ Aug 5 2013, 10:41 AM)

Thanks, feel better now, just hope that it is on time cos it is 8 more working days b4 17/8/13.


Keep your finger crossed. They took 3 weeks for mine, and now with all the festive holidays. You can give them a call to expedite yours, but I doubt it will make any difference.

Posted by: Alvin89 Aug 5 2013, 11:18 AM

I received another card from rhb last Thursday..a rhb Islamic plat which I did not apply for. Damn direct sales apply 2 card for me and called up to file a complain but end up being convinced by the vs to keep the card and use rm100 to entitle for rm150 cash back. She said both conventional and Islamic card is entitle for rm150 even we hold both card..

Posted by: Human Nature Aug 5 2013, 11:45 AM

QUOTE(Alvin89 @ Aug 5 2013, 11:18 AM)

I received another card from rhb last Thursday..a rhb Islamic plat which I did not apply for. Damn direct sales apply 2 card for me and called up to file a complain but end up being convinced by the vs to keep the card and use rm100 to entitle for rm150 cash back. She said both conventional and Islamic card is entitle for rm150 even we hold both card..


Ask the CS for black and white.

Posted by: jwwc Aug 5 2013, 01:46 PM

QUOTE(Human Nature @ Aug 5 2013, 11:45 AM)

Ask the CS for black and white.


If its CS and not the sales team... they should have call recording. Any dispute in future you can ask them to refer back to your phone call

Posted by: Human Nature Aug 5 2013, 01:48 PM

QUOTE(jwwc @ Aug 5 2013, 01:46 PM)

If its CS and not the sales team... they should have call recording. Any dispute in future you can ask them to refer back to your phone call


It is always easier to file a complain when you have the black and white

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Posted by: fly126 Aug 6 2013, 12:07 AM

Just Sharing,
Surprising, Received an "Exclusive Invitation" by RHB on A Free 60 - Minute Health Management by the the Golden Horses Health Sanctuary at the Vistana Hotel, Penang from 24-25 August 2013.

As a Privilege RHB Cardmember, You will receive these Gifts upon Completion of the Preview:-
* Complimentary Buffet Dinner for 2 Persons at Carousel International Coffeehouse, Palace of the Golden Horses
* Complimentary TCM Foot Bath Gift Pack, Worth RM 250++
*Complimentary 1 Night Stay* in Deluxe Room at Palace Palace of the Golden Horses; If You attend the 60 minute Health Preview with Your Spouse, Worth RM 780++

Although, I have Cut all My RHB Cards 3 Months ago...

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Posted by: guy3288 Aug 6 2013, 09:29 AM

hello friends,

this RHB Visa Signature unlimited 5% CB for online bill payments eg Telekom, TNB etc....

Has anyone managed to do the online bill payment and rewarded with the 5% CB so far?

Ronnie , did you manage to get it?

Posted by: ronnie Aug 6 2013, 09:32 AM

QUOTE(guy3288 @ Aug 6 2013, 09:29 AM)

hello friends,

this RHB Visa Signature unlimited 5% CB for online bill payments eg Telekom, TNB etc....

Has anyone managed to do the online bill payment and rewarded with the 5% CB so far?

Ronnie , did you manage to get it?


I only tested for Overseas Transactions only... others ONLINE TRANSACTION untested (may not test)

Posted by: guy3288 Aug 6 2013, 09:28 PM

i just tested RM100 with TNB Bill paid via "uob payonline". if can get 5% there will be great........

PS:Ronnie any idea on restriction from MOD here for new PBB cc thread? I posted one on PBB and cant find it.

Posted by: AaIto Aug 7 2013, 10:28 PM

QUOTE(ronnie @ Jun 29 2013, 06:57 PM)

Which Insurance policy can charged via Online ?


Hi Ronnie, did u manage to use RHB CC to pay insurance online to get the 5% rebate?
I just got sms saying my Sig CC just approved....

Posted by: ronnie Aug 7 2013, 10:47 PM

QUOTE(AaIto @ Aug 7 2013, 10:28 PM)

Hi Ronnie, did u manage to use RHB CC to pay insurance online to get the 5% rebate?
I just got sms saying my Sig CC just approved....


Those listed on RHBNow portal does not count as Online Transactions (according to CS)... but they could be wrong

Posted by: pisang Aug 9 2013, 12:01 AM

Reply from RHB email:
"With regard to your message, regret to inform that bank unable to disclose the reason why your credit card application is unsuccessful....."

Anything that i can do?

Posted by: ronnie Aug 9 2013, 12:03 AM

QUOTE(pisang @ Aug 9 2013, 12:01 AM)

Reply from RHB email:
"With regard to your message, regret to inform that bank unable to disclose the reason why your credit card application is unsuccessful....."

Anything that i can do?


Maybe you can check your CCRIS and appeal

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Posted by: guy3288 Aug 9 2013, 01:01 AM

THis RHB VS card cash back - i got only RM0.63. Dont know how they calculate, i thought minimum is 0.5%.

I look at online summary and found this:

31.7.2013 CB RM0.63 CREDIT.
I have made 4 transactions prior to that.

1)21.7.13 RM127.00
2)27.7.13 RM63.55
3)28.7.13 online FF tickets RM118.95
4)28.7.13 online FF ticket RM123.95

Shouldn't the online firefly tickets attract 5% CB?? I plan to call CS Monday.

Posted by: pisang Aug 9 2013, 06:54 AM

QUOTE(ronnie @ Aug 9 2013, 12:03 AM)

Maybe you can check your CCRIS and appeal

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ok.
another option would be just 'forget about it'. tks anyway.

Posted by: AaIto Aug 9 2013, 09:45 AM

QUOTE(pisang @ Aug 9 2013, 06:54 AM)

ok.
another option would be just 'forget about it'. tks anyway.



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Posted by: ronnie Aug 9 2013, 11:36 AM

QUOTE(guy3288 @ Aug 9 2013, 01:01 AM)

THis RHB VS card cash back - i got only RM0.63. Dont know how they calculate, i thought minimum is 0.5%.

I look at online summary and found this:

31.7.2013 CB RM0.63 CREDIT.
I have made 4 transactions prior to that.

1)21.7.13 RM127.00
2)27.7.13 RM63.55
3)28.7.13 online FF tickets RM118.95
4)28.7.13 online FF ticket RM123.95

Shouldn't the online firefly tickets attract 5% CB?? I plan to call CS Monday.


Has transaction (2), (3), (4) been posted before 31 July ?
0.5% of RM127 transaction = RM0.63 cash back (0.5%)

Definitely MUST CALL their CS and report back here, ok ?

Posted by: Jason Aug 9 2013, 12:05 PM

Seems like RHB signature is a very good card to get due to the 5% cash back until end of 2013. I want to thank Ronnie and human nature for your info.

Please take note rm150 cash back only applicable too cards approved by RHB by 17 August 2013. Take note!

Quick question: do you earn points with the signature card?

Posted by: guy3288 Aug 9 2013, 02:13 PM

QUOTE(ronnie @ Aug 9 2013, 11:36 AM)

Has transaction (2), (3), (4) been posted before 31 July ?
0.5% of RM127 transaction = RM0.63 cash back (0.5%)

Definitely MUST CALL their CS and report back here, ok ?


i see .......so they only counted my RM127 transaction? 0.5% there seems correct....

I think you are right because my statement date is 26.7.13 and payment due is only for that RM127. BUt when i checked the online summary all the other transactions are actually posted already before 31.7.2013.

Posted by: ronnie Aug 9 2013, 07:30 PM

QUOTE(guy3288 @ Aug 9 2013, 02:13 PM)

i see .......so they only counted my RM127 transaction? 0.5% there seems correct....

I think you are right because my statement date is 26.7.13 and payment due is only for that RM127. BUt when i checked the online summary all the other transactions are actually posted already before 31.7.2013.


Did you change your Statement Date to 26th of every month? As I know the Rebates are given at the Statement Date.

Posted by: guy3288 Aug 9 2013, 08:47 PM

QUOTE(ronnie @ Aug 9 2013, 07:30 PM)

Did you change your Statement Date to 26th of every month? As I know the Rebates are given at the Statement Date.


I did not change statement date.

This is my first statement. Statement date 26.7.13
Card approved 15.7.13
1st spend 22.7.13 RM127 (................. hoping to get CB RM150.........)
25.7.13 GST RM50
No mention about rebate at all on this statement! I only found that out in online account summary.

Total due RM 177
Due date 15.8.2013

Any idea when can i get the GST RM50 or the CB RM150?

Posted by: Human Nature Aug 9 2013, 09:13 PM

QUOTE(guy3288 @ Aug 9 2013, 08:47 PM)

Any idea when can i get the GST RM50 or the CB RM150?


The RM150 cashback is 6-10 weeks after 17 Aug

Posted by: MGM Aug 13 2013, 08:25 PM

My application for RHB Signature was rejected eventhough met their criteria (suspect it is becos of BT reflected in CCRIS).

Posted by: ronnie Aug 13 2013, 10:21 PM

QUOTE(MGM @ Aug 13 2013, 08:25 PM)

My application for RHB Signature was rejected eventhough met their criteria (suspect it is becos of BT reflected in CCRIS).


BT amount too high perhaps... I also have some BT (CIMB & SCB) when I applied for RHB Visa Signature

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Posted by: MGM Aug 14 2013, 12:10 AM

QUOTE(ronnie @ Aug 13 2013, 10:21 PM)

BT amount too high perhaps... I also have some BT (CIMB & SCB) when I applied for RHB Visa Signature

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Looks like I am following your foot step in getting cards except this RHB CC. Next on my list is HLB Wise, Watami and CIMB CB Platinum. Good work Ronnie.

Posted by: ronnie Aug 14 2013, 12:14 AM

QUOTE(MGM @ Aug 14 2013, 12:10 AM)

Looks like I am following your foot step in getting cards except this RHB CC. Next on my list is HLB Wise, Watami and CIMB CB Platinum. Good work Ronnie.


Keep it up.... ensure you pay all your bills before the DUE DATE !!!!
p.s. I don't have the CIMB CashBack Platinum.... maybe I can get it to replace my DA MasterCard Plat (when I cancel it next year) or get upgrade to VS/VI/WMC

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Posted by: ubuntu Aug 14 2013, 10:22 AM

Hi guys, I applied for RHB signature card on 1st Aug, but until now status is still under processing, normally how long they need to approve an application? Just worried I'm unable to catch 17th Aug RM150 cash back promo. Lowyat.NET [Powered by Invision Power Board] (317)

Posted by: Human Nature Aug 14 2013, 10:28 AM

QUOTE(ubuntu @ Aug 14 2013, 10:22 AM)

Hi guys, I applied for RHB signature card on 1st Aug, but until now status is still under processing, normally how long they need to approve an application? Just worried I'm unable to catch 17th Aug RM150 cash back promo.

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MIne took slightly less than 3 weeks for approval.

Posted by: Human Nature Aug 15 2013, 12:54 PM

i have successfully set my SMS trigger limit to RM1 Lowyat.NET [Powered by Invision Power Board] (320)

Posted by: ronnie Aug 15 2013, 01:13 PM

QUOTE(Human Nature @ Aug 15 2013, 12:54 PM)

i have successfully set my SMS trigger limit to RM1

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Just an email to them ?

Posted by: Human Nature Aug 15 2013, 01:29 PM

QUOTE(ronnie @ Aug 15 2013, 01:13 PM)

Just an email to them ?


They ignored my request. This is after intervention from Bank Negara.

Posted by: Jason Aug 16 2013, 02:15 PM

QUOTE(Human Nature @ Aug 15 2013, 01:29 PM)

They ignored my request. This is after intervention from Bank Negara.


How does one get Bank Negara to intervene? Share with us please do.

Posted by: Human Nature Aug 16 2013, 02:36 PM

QUOTE(Jason @ Aug 16 2013, 02:15 PM)

How does one get Bank Negara to intervene? Share with us please do.


First of all, give the bank some chance to take necessary actions.
If the bank fail or refuse to act upon it, then only send an email to Bank Negara.

bnmtelelink@bnm.gov.my

Posted by: pisang Aug 17 2013, 11:24 PM

QUOTE(Human Nature @ Aug 16 2013, 02:36 PM)

First of all, give the bank some chance to take necessary actions.
If the bank fail or refuse to act upon it, then only send an email to Bank Negara.

bnmtelelink@bnm.gov.my


if a bank rejected a CC application and refused to give any reason for rejection....do you think Bank Negara can help ?

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Posted by: Human Nature Aug 17 2013, 11:31 PM

QUOTE(pisang @ Aug 17 2013, 11:24 PM)

if a bank rejected a CC application and refused to give any reason for rejection....do you think Bank Negara can help ?

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I don't think so. That is the bank's prerogative.

Posted by: pinksapphire Aug 18 2013, 01:35 AM

Hi, guys...could you kindly help me confirm if payment for things such as airline tickets/hotel bookings online are considered as online transactions?

Posted by: Human Nature Aug 18 2013, 02:02 AM

QUOTE(pinksapphire @ Aug 18 2013, 01:35 AM)

Hi, guys...could you kindly help me confirm if payment for things such as airline tickets/hotel bookings online are considered as online transactions?


i will be getting my statement in 2 days, let's see whether it is considered as online transactions or not

Posted by: AaIto Aug 19 2013, 01:02 PM

Very Disappointed with RHB !!!!
Now, I get hands on experience with "Frustration w RHB CC" as per the subject of this Thread.
18/7/13 Applied RHB Signature thru RHB Branch
Told the officer I wanted to do BT and get the rm150 rebate under the their new promo, so submitted all docs required. Was to to submit the BT forms and BT docs later.
1/8/13 Card got approved.

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5/8/13 Received the card

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16/8/13 Called RHB cc to enquire how to do the 6mths 0% BT
This is when "hell" start

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Was told that I am supposed to submit my all my BT forms and Docs when "applying" the new CC.
My question is,
If their application will take 7-14 working days to be approved,
Thereafter will take another 7-14 working days to process the BT.
This will way overshoot the 20 days interest free period given.
Their processing time just doesn't make sense, how to work???
Their answer is its already in the "Terms and Condition"

So, I told the CS if no BT, then pls cancel the card since thats the main reason i applied the card, the CS told me, to cancel the card need 7-14 working days, their CS in charge will call me for that.

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There you go, the most "efficient" bank In M'sia, maybe in Southeast Asia !!!

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Posted by: destiny6 Aug 19 2013, 02:24 PM

QUOTE(AaIto @ Aug 19 2013, 01:02 PM)

Very Disappointed with RHB !!!!
Now, I get hands on experience with "Frustration w RHB CC" as per the subject of this Thread.
18/7/13 Applied RHB Signature thru RHB Branch
Told the officer I wanted to do BT and get the rm150 rebate under the their new promo, so submitted all docs required. Was to to submit the BT forms and BT docs later.
1/8/13 Card got approved.

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5/8/13 Received the card

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16/8/13 Called RHB cc to enquire how to do the 6mths 0% BT
This is when "hell" start

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Was told that I am supposed to submit my all my BT forms and Docs when "applying" the new CC.
My question is,
If their application will take 7-14 working days to be approved,
Thereafter will take another 7-14 working days to process the BT.
This will way overshoot the 20 days interest free period given.
Their processing time just doesn't make sense, how to work???
Their answer is its already in the "Terms and Condition"

So, I told the CS if no BT, then pls cancel the card since thats the main reason i applied the card, the CS told me, to cancel the card need 7-14 working days, their CS in charge will call me for that.

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There you go, the most "efficient" bank In M'sia, maybe in Southeast Asia !!!

Lowyat.NET [Powered by Invision Power Board] (348)

Lowyat.NET [Powered by Invision Power Board] (349)

Lowyat.NET [Powered by Invision Power Board] (350)


They never call me till now since i cancelled the card, i believe more than 2weeks already.

Questions
- In order to apply for BT, you'll need to activate the card right?
-Once activate you'll be charged RM50 for the GST
-So once you cancelled the card you'll still need to pay RM50? [since GST is non waivable by banks]

Posted by: AaIto Aug 19 2013, 11:26 PM

They never call me till now since i cancelled the card, i believe more than 2weeks already.

Questions
- In order to apply for BT, you'll need to activate the card right?
That a valid point, which is wat i've argued..., they gave me the BT form anyway today and told me I can apply for the 6mths 0% BT but subject to approval(as usual)

-Once activate you'll be charged RM50 for the GST
I've activated my card, but yet to register online banking, so dun know if i've been charged.

-So once you cancelled the card you'll still need to pay RM50? [since GST is non waivable by banks]

depending on the card u applied, there's a rm150 cashback if u spend rm100 or more in your first swipe.
http://www.rhb.com.my/Whats_New/cards/RM150-cash-back-campaign/RM150-Cash-Back-Campaign-FAQ.pdf

Posted by: Human Nature Aug 20 2013, 10:08 AM

Got 5% for online hotel booking

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18/08/201319/08/2013CASH REBATE 15.54

Posted by: ronnie Aug 20 2013, 10:37 AM

QUOTE(Human Nature @ Aug 20 2013, 10:08 AM)

Got 5% for online hotel booking

Lowyat.NET [Powered by Invision Power Board] (354)

18/08/201319/08/2013CASH REBATE 15.54


Which hotel booking website ??

Posted by: Human Nature Aug 20 2013, 10:52 AM

QUOTE(ronnie @ Aug 20 2013, 10:37 AM)

Which hotel booking website ??


Forget to mention, it's HotelClub. Booked in ringgit. Slightly lower rate than Maybank Agoda's rate, and now get 5% cash rebate somemore

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Posted by: ronnie Aug 20 2013, 11:02 AM

QUOTE(Human Nature @ Aug 20 2013, 10:52 AM)

Forget to mention, it's HotelClub. Booked in ringgit. Slightly lower rate than Maybank Agoda's rate, and now get 5% cash rebate somemore

Lowyat.NET [Powered by Invision Power Board] (358)


That's interesting to know.... can you check the MCC code from CS

Posted by: Human Nature Aug 20 2013, 11:19 AM

QUOTE(ronnie @ Aug 20 2013, 11:02 AM)

That's interesting to know.... can you check the MCC code from CS


The code is 4772

For those with Supp card, it is better to check whether they assign the correct Credit Limit for the supp card or not. Mine is different from my application form, so had to call and set it accordingly.

Posted by: pinksapphire Aug 20 2013, 03:34 PM

Seems like a good card to get to maximise the RM200 cashback limit every month till 31st Dec. But unlikely gonna spend till that much, lol...

Posted by: ubuntu Aug 21 2013, 10:59 PM

My application has approved. Now waiting my card to arrive.

Applied date: 1st Aug
Approved date: 21st Aug
No of working day to process: 13 days... (missed the rm150 cash back promo)

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Posted by: ronnie Aug 22 2013, 10:58 PM

My 2nd statement states : Current Retail Interest is 0.00%

Lowyat.NET [Powered by Invision Power Board] (362)

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yet, I'm still charged interest of 84 sen

Lowyat.NET [Powered by Invision Power Board] (364)

I believe this is because I should have paid RM50 (GST) + 5% of the balance owed.... I paid 5% on that statement. Very sly (just like UOB)

And the Cash-back Rebate received is not considered as Payment, but used to offset the next statement.

curious on why the above Interest Charge is not shown under Online Transsaction History

Lowyat.NET [Powered by Invision Power Board] (365)


Posted by: Altruis Aug 22 2013, 11:38 PM

QUOTE(ronnie @ Aug 22 2013, 10:58 PM)

My 2nd statement states : Current Retail Interest is 0.00%

Lowyat.NET [Powered by Invision Power Board] (366)

Lowyat.NET [Powered by Invision Power Board] (367)

yet, I'm still charged interest of 84 sen

Lowyat.NET [Powered by Invision Power Board] (368)

I believe this is because I should have paid RM50 (GST) + 5% of the balance owed.... I paid 5% on that statement. Very sly (just like UOB)

And the Cash-back Rebate received is not considered as Payment, but used to offset the next statement.

curious on why the above Interest Charge is not shown under Online Transsaction History

Lowyat.NET [Powered by Invision Power Board] (369)


Just got my first statement. After reading your comment, called up RHB Signature line to enquire.

CS insist that just need to pay the minimum amount as stated on the statement. Maybe ronnie should call them up and make some noise?

Strange, my cashback offset the same month's statement - but again of course they don't consider it as payment.

CASHBACK TREATED AS SUCH
For 19/8/2013 statement. Spend RM1000 overseas therefore rebate RM50. Total need to pay RM950; minimum RM47.50 <-- This is correct method

NOT LIKE THE BELOW
For 19/08/2013 statement. Spend RM1000. Total need to pay RM1000. Minimum RM50. But got rebate RM50. Therefore no need pay anything. <-- This is wrong method

Posted by: guy3288 Aug 22 2013, 11:46 PM

i am still waiting for my 2nd statement 26.8.13 to see if there is 5% rebate for online flight ticketings.

As usual any credit issued AFTER statement date even though before payment due date, cannot be used to offset statement balance.

I also receive a call from RHB saying i can have the 6months 0% Finance but i am waiting for a black and white confirmation.

Posted by: Human Nature Aug 22 2013, 11:47 PM

Abit confuse here on RHB's method.

Let's say I spent RM1000 and obtained RM50 rebate (same date as statement). So to avoid any penalty, should I pay RM1000 or RM950?

If it is used to offset the next statement, I need to pay RM1000. Am I right?

Posted by: guy3288 Aug 22 2013, 11:54 PM

QUOTE(Human Nature @ Aug 22 2013, 11:47 PM)

Abit confuse here on RHB's method.

Let's say I spent RM1000 and obtained RM50 rebate (same date as statement). So to avoid any penalty, should I pay RM1000 or RM950?

If it is used to offset the next statement, I need to pay RM1000. Am I right?


if you just pay what the statement balance is, you are safe. Statement balance would have deducted whatever credit/CB/refunds and that is the balance for us to pay.

However if you go deduct CREDITS that appeared AFTER statement date, or you go pay anything less than the statement balance (exlc 0% finance 6 m case) ,then you would likely kena penalty.

Posted by: aqblood Aug 23 2013, 12:05 AM

Hmm, for RHB EVO, got any discounts for petrol?

Posted by: ronnie Aug 23 2013, 12:08 AM

QUOTE(Human Nature @ Aug 22 2013, 11:47 PM)

Abit confuse here on RHB's method.

Let's say I spent RM1000 and obtained RM50 rebate (same date as statement). So to avoid any penalty, should I pay RM1000 or RM950?

If it is used to offset the next statement, I need to pay RM1000. Am I right?


If the Cash-back Rebate posted in the same statement, then you pay RM950

Lowyat.NET [Powered by Invision Power Board] (373)

My case is unique.... the Cash-back Rebate was posted after Statement Date, thus cannot use as payment but as an offset only. (Different from Maybankard 2 AMEX)

Posted by: fly126 Aug 23 2013, 12:16 AM

QUOTE(aqblood @ Aug 23 2013, 12:05 AM)

Hmm, for RHB EVO, got any discounts for petrol?


Nope... the Petrol Rebate on RHB Travel Money CC Only

Posted by: tAmp0i Aug 23 2013, 01:10 PM

Would like to know whether GSC online booking is entitled for 20% cash back (EVO)?

Posted by: ubuntu Aug 23 2013, 04:50 PM

RHB is sucks, I didn't receive sms notification upon card approval and card collection. Call CS they ask me to collect the card by next Tuesday, but just now I went to RHB was surprise that my card has arrived. Mailing address also wrong.

Posted by: aqblood Aug 23 2013, 06:40 PM

Just received the card after applying at 1U road fair.

Not planning to use.

Lowyat.NET [Powered by Invision Power Board] (375)


Posted by: ubuntu Aug 23 2013, 10:24 PM

Does air fare (online booking) eligible for 5% cash back?

Posted by: ronnie Aug 23 2013, 11:25 PM

QUOTE(ubuntu @ Aug 23 2013, 10:24 PM)

Does air fare (online booking) eligible for 5% cash back?


Most probably YES (for RHB Visa Signature)

Posted by: andromena Aug 25 2013, 08:50 PM

hello all,
just apply the RHB travel money but i now feel like dont want that card already.
since the card not yet approved, can i straight away reject when the bank call me for confirmation?
thanks.

Posted by: Human Nature Aug 25 2013, 09:04 PM

QUOTE(andromena @ Aug 25 2013, 08:50 PM)

hello all,
just apply the RHB travel money but i now feel like dont want that card already.
since the card not yet approved, can i straight away reject when the bank call me for confirmation?
thanks.


why don't you take the initiative to call them and cancel it?

Lowyat.NET [Powered by Invision Power Board] (378)


Posted by: xjeez Aug 26 2013, 09:33 AM

Just to add : Purchases on Living Social (iPay88) given 5% cash back

Lowyat.NET [Powered by Invision Power Board] (379)

Posted by: ronnie Aug 26 2013, 09:50 AM

QUOTE(xjeez @ Aug 26 2013, 09:33 AM)

Just to add : Purchases on Living Social (iPay88) given 5% cash back

Lowyat.NET [Powered by Invision Power Board] (380)


Interesting.... to note.

Posted by: pinksapphire Aug 26 2013, 02:06 PM

QUOTE(xjeez @ Aug 26 2013, 09:33 AM)

Just to add : Purchases on Living Social (iPay88) given 5% cash back

Lowyat.NET [Powered by Invision Power Board] (382)


Can I assume all payments for Groupon, LivingSocial and etc. should get us 5%?

Posted by: ronnie Aug 26 2013, 02:47 PM

QUOTE(pinksapphire @ Aug 26 2013, 02:06 PM)

Can I assume all payments for Groupon, LivingSocial and etc. should get us 5%?


Don't assume.... cos the CS told me otherwise

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Posted by: pinksapphire Aug 26 2013, 04:14 PM

QUOTE(ronnie @ Aug 26 2013, 02:47 PM)

Don't assume.... cos the CS told me otherwise

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Lowyat.NET [Powered by Invision Power Board] (388)


Adui...is it? Then I better reconfirm with them and share over here what they tell me later.

Posted by: xjeez Aug 26 2013, 04:19 PM

Yeah, best not to assume. Try it and share

Lowyat.NET [Powered by Invision Power Board] (390)

I did make a Groupon purchase recently but it'll only reflect in the next statement, their transaction is listed as GROUPON instead of Ipay88.

Posted by: Jason Aug 27 2013, 04:53 PM

QUOTE(aqblood @ Aug 23 2013, 06:40 PM)

Just received the card after applying at 1U road fair.

Not planning to use.

Lowyat.NET [Powered by Invision Power Board] (391)


Did you get any sign up bonus/rebate?

I submitted my application to branch earlier this month, and they claim it was approved on 23rd, so I miss the RM150 cash back bonus. I also submitted BT along with application, so don't know approved.

Feel like kena cheated. They can say promo period until XX date and only valid upon approval within promo period. Then they just approve all your applications AFTER promo date, settle lah. So unfair, it should be based on application date during promo period.

Also, my card already at the branch but no notification or call. I can foresee RHB is the sh*ttiest bank based on my experience with HLB, Maybank, SCB (also sh*tty for sign up), OCBC, CIMB.

If you guys plan to use RHB as your only card, you are going to have a bad time.

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